Summary
Overview
Work History
Education
Skills
Interests
Timeline
AssistantManager

Elisabeth McCann

San Antonio,TX

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Creative Digital Media Coordinator with positive attitude and great background in cultivating positive online presences across multiple social platforms. Successful developing and managing ever-changing social media content calendars for multiple sites.

Overview

1
1
year of post-secondary education
4
4
years of professional experience

Work History

Assistant Manager

Bahama Buck's Franchise Corp.
Universal City, TX
01.2019 - Current
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Digital Media Coordinator

High School Class Officer
San Antonio, TX
01.2019 - 05.2020
  • Oversaw profiles and presence on graduating class' Twitter and Instagram social media platforms.
  • Boosted engagement on grade level's social media by spearheading strategic redesign.
  • Strategically planned, implemented and monitored social media content and campaigns using complex editorial calendar.
  • Created social media content with consistent content and tone.
  • Organized, coordinated and deployed school-wide events while focusing on delivering superior customer service.

Education

Communications

The University of Texas At San Antonio
San Antonio, TX
08.2020 - Current

Skills

    Staff Management

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Interests

Social Media

Content Creation

Music Industry

Timeline

Communications

The University of Texas At San Antonio
08.2020 - Current

Assistant Manager

Bahama Buck's Franchise Corp.
01.2019 - Current

Digital Media Coordinator

High School Class Officer
01.2019 - 05.2020
Elisabeth McCann