Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Elisabeth McClaskey

Miramar,FL

Summary

Committed job seeker with a long history of meeting company needs through consistent and organized practices. Skilled and experienced in working under pressure and adapting to new situations. Not afraid to face known or unknown challenges to best enhance the organizational brand. Strong desire to tackle new opportunities and challenges with highly adaptable and exceptional interpersonal skills. Proven aptitude for quickly mastering new skills and working effectively in the absence of leadership guidance. Demonstrated effective leadership, prioritization and management of complex deliverables in a dynamic environment while building and maintaining strong collaborative stakeholder relationships.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Operational Risk Director

Cigna
Sunrise, FL
11.2020 - Current
  • Advanced first line risk and issues management discipline by implementing processes and tools that that drive strategic insights into trends and opportunities to improve regulatory business compliance.
  • Provide guidance on regulatory compliance requirements related to operational risk management.
  • Lead team in internal risk management and compliance programs to ensure scope, timing and budget are defined, communicated, and executed with appropriate change controls
  • Developed levels of authority guardrails to ensure appropriate leadership sign-off and approvals are obtained for high risk topics.
  • Implemented Steering Committees to discuss risks, remove barriers, agree on prioritization to expedite decisions for complex regulatory implementations.

Project Delivery Lead

Cigna
Sunrise, FL
01.2013 - 11.2020
  • Provided Project Management leadership and oversight for a team of eight project managers, giving detailed guidance for planning, delivery, operational readiness, financial planning to ensure project requirements are implemented timely and accurately.
  • Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
  • Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Implemented effective communication protocols between internal teams working on different aspects of a given project.
  • Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.

Legal Entity Migration Lead

Cigna
Sunrise, FL
04.2009 - 01.2013
  • Developed and successfully implemented the multiyear realignment strategy with cross functional leaders in Legal, Sales, Underwriting and Operations.
  • Created and implemented the realignment tracking tool to manage the transition of over 9 million customer to the new legal entity.
  • Led cross functional teams that built, documented and executed the end to end multiyear realignment steps for clients and customers without sacrificing customer and client service experience.

Education

MBA - Business Administration

Nova Southeastern University
Davie, FL
06.1998

Finance

Florida International University
Miami, FL
08.1991

Skills

  • Collaboration - identifies opportunities and takes action to build strategic relationships that helps achieve business goals
  • Leading teams through change while maintaining a positive and high performing culture
  • Dealing with Ambiguity - can effectively cope with change, shift gears comfortably and act without having the total picture
  • Strong communication, coordination, collaboration, problem solving
  • Risk Mitigation
  • Root Cause Analysis
  • Cross-Functional Collaboration

Accomplishments

  • Team Captain for the Sunrise office March of Dimes activities for Cigna Healthcare of Florida. Achieved a 43% increase in donations from the prior year and made it into the top ten companies for donations.
  • Led the DEI Committee for Operations with over 10K Employees

Languages

English
Professional
Dutch
Elementary

Certification

  • Six Sigma Green Belt Certification - Cigna Training Services 2006
  • Change Management Professional Certification - Prosci 2014
  • Leading for the Future - Cigna 2014
  • COSO Risk Managment Certificate 2019

Timeline

Operational Risk Director

Cigna
11.2020 - Current

Project Delivery Lead

Cigna
01.2013 - 11.2020

Legal Entity Migration Lead

Cigna
04.2009 - 01.2013

MBA - Business Administration

Nova Southeastern University

Finance

Florida International University

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Elisabeth McClaskey