Elisabeth McDermott
Mapleton,ND
Summary
Dynamic manager with a proven track record at Fischer Stride Rite, excelling in customer service and team leadership. Enhanced customer satisfaction through effective dispute resolution and relationship building, driving repeat business. Skilled in time management and complex problem-solving, fostering a productive environment that prioritizes safety and organization.
Overview
2
2
years of professional experience
Work History
Manager
Fischer Stride Rite
02.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Built meaningful connections with customers resulting in repeat business.
Sales Associate
Minn Dak Market
09.2024 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Aviation Management
Purdue Global
West Lafayette, IN05-2028
GED -
Fargo Adult Learning Center
Fargo, ND05-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Goal setting
- Building and maintaining professional connections
- Sales techniques
Timeline
Sales Associate
Minn Dak Market
09.2024 - 04.2025
Manager
Fischer Stride Rite
02.2023 - Current
Bachelor of Science - Aviation Management
Purdue Global
GED -
Fargo Adult Learning Center
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