Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elisabeth Stricklin

Lehi,UT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Seagull Book
09.2021 - 05.2022
  • Maintained extensive knowledge of company products to recommend items aligned with customer needs.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Customer Experience Representative

Domino's Pizza
06.2019 - 09.2021
  • Enhanced customer satisfaction by addressing and resolving issues promptly and professionally.
  • Delivered prompt service to prioritize customer needs.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Trained new personnel regarding company operations, policies and services.
  • Cross-trained and backed up other customer service managers.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

Bachelor of Science - Music Education

Utah Valley University
Orem, UT
05.2027

High School Diploma -

Skyridge High School
Lehi
05.2021

Skills

  • Payment Processing
  • Upselling
  • Inventory Control
  • Customer Service
  • Listening Skills
  • Adapt to Diverse Groups
  • Verbal/Written Communication
  • Policy and Procedure Adherence
  • Multi-Tasking Strength

Certification

  • Microsoft Office Certified
  • Food Handlers Permit in the State of Utah

Timeline

Sales Associate

Seagull Book
09.2021 - 05.2022

Customer Experience Representative

Domino's Pizza
06.2019 - 09.2021

Bachelor of Science - Music Education

Utah Valley University

High School Diploma -

Skyridge High School

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Elisabeth Stricklin