Elisabeth Supensky
Bridgeport
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
12
12
years of professional experience
Work History
Store Manager
United Refining Company
04.2023 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Cashier
United Refining Company
05.2022 - 04.2023
Sales Supervisor
Harbor Freight Tools
11.2021 - 04.2023
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively coached team members to reach weekly and monthly sales goals.
Account Manager
Immediate Mailing Service
04.2021 - 09.2021
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Store Manager
United Refining Company
06.2011 - 04.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Education
Bachelor of Arts - Architectural Interior Design
Cazenovia College
Cazenovia, NY06.2002
High School Diploma -
Cicero-North Syracuse High School
Cicero, NY06.1998
Skills
- Multitasking and Organization
- Mathematical Calculation and Reasoning
- Recruiting and Hiring
- Culture Development
- Team Leadership
Timeline
Store Manager
United Refining Company
04.2023 - Current
Cashier
United Refining Company
05.2022 - 04.2023
Sales Supervisor
Harbor Freight Tools
11.2021 - 04.2023
Account Manager
Immediate Mailing Service
04.2021 - 09.2021
Store Manager
United Refining Company
06.2011 - 04.2021
Bachelor of Arts - Architectural Interior Design
Cazenovia College
High School Diploma -
Cicero-North Syracuse High School
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