Worked with vendors to investigate and resolve system errors resulting in disrupted end user experience. Tested new programs and updates to search for potential bugs before going live for customer use.
Frequently collaborated with other departments to to craft customer solutions to sometimes complex situations.
Created and published reference and training materials for the company to use as needed.
Realtor
Starkey Realty
Concord, NH
02.2020 - 01.2022
Coordinated with multiple third parties to ensure a successful closing process.
Advised clients on local real estate conditions to help them make informed decisions. Facilitated closing process on behalf of clients and resolved issues prior to closing.
Generated list of properties to meet specific client needs.
Teller
TD Bank
Concord, NH
02.2017 - 12.2019
Recognizing patterns to safeguard bank and customer assets. Built and maintained client relationships through personalized interactions to explore additional needs.
Support the community by initiating supply drives, institute projects that engage customers while selling banking products.
Consistently met sales goals and coached teammates on all aspects of organizational goals while maintaining in depth product knowledge and operational standards.
Receptionist
CAVES Emergency Vet Services
Concord, NH
09.2018 - 07.2019
Checked in clients and triaged as needed depending on current emergencies waiting to be seen.
Obtained and stored financial and medical records per hospital policies
Monitored reception area to provide consistently safe, hazard-free environment for customers, kept supplies stocked according to hospital needs.
Education
High School Diploma -
Hillsboro-Deering High School
Hillsboro, NH
06-2015
References
Tiffany Cahill; New Hampshire Mutual Bancorp; 603-461-1997