Open To Work
Elisabetta Ruisi
Middletown,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Senior Underwriting Support Specialist
Markel
Red Bank, New Jersey
09.2021 - Current
- Reviewed underwriting documents for accuracy and completeness.
- Coordinated communication between clients and underwriting teams.
- Maintained organized files for underwriting records and correspondence.
- Trained new team members on underwriting support procedures.
- Responded promptly to customer inquiries via email or telephone calls.
- Resolved complex problems or discrepancies identified during underwriting process.
- Worked closely with other members of the Underwriting team to ensure timely completion of tasks.
- Maintained updated knowledge of underwriting policies, procedures, and regulations.
- Participated in training sessions on new products and services offered by the company.
- Entered and maintained risk information in various information systems.
Team Lead
Markel
Red Bank, New Jersey
10.2012 - 09.2021
- Led team meetings to discuss project goals and updates.
- Implemented new processes to improve operational efficiency.
- Trained team members on software tools and systems usage.
- Resolved conflicts within the team to maintain a positive work environment.
- Developed training materials for onboarding new employees.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Assistant Supervisor
First Investors
Edison, New Jersey
09.2003 - 06.2010
- Implemented process improvements to streamline workflow efficiency.
- Resolved team conflicts and promoted a positive work environment.
- Collaborated with management to develop training materials for staff development.
- Filed paperwork and submitted reports to upper management.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Trained new staff members on company policies, procedures and job expectations.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved customer complaints promptly and effectively.
- Increased volume of work while maintaining high level of accuracy and quality.
- Coordinated schedules and delegated tasks to enhance team productivity.
Education
Bachelor of Arts -
Syracuse University
Syracuse, NYMaster of Arts -
College of Staten Island
Staten Island, NYSkills
- Problem solving
- Analytical
- Oral and written communication
- Teamwork and collaboration
- Organization
- Adaptability
- Critical thinking and descision making
- Creative problem solving
- Dependability
- Time management
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$60000/yr - $200000/yrTimeline
Senior Underwriting Support Specialist
Markel
09.2021 - Current
Team Lead
Markel
10.2012 - 09.2021
Assistant Supervisor
First Investors
09.2003 - 06.2010
Bachelor of Arts -
Syracuse University
Master of Arts -
College of Staten Island