Server
2 Years 5 MonthsWahoos Fish House | 05.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders with accuracy and efficiency.
- Trained and mentored new team members on restaurant protocols.
- Resolved customer complaints promptly, enhancing overall satisfaction.
- Cultivated warm relationships with regular customers.
Front Counter Cashier
9 MonthsFlynns Pharmacy | 07.2023 - 04.2024
- Greeted customers and responded to requests for information.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Confirmed customer information and insurance eligibility for prescriptions.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
Hostess
1 Year 2 MonthsThe Proprietors Lodge | 05.2022 - 07.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Ice Cream Server
2 Years 1 MonthThe Scoop | 07.2019 - 08.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other menu items to customers.
- Processed sales transactions for cash, debit, and credit purchases.
- Kept tidy and organized area to comply with cleanliness standards.
- Maintained menu knowledge to provide recommendations and answers to customer questions.