Elisannel Vargas diaz
ServerLine CookBartender
New York ,NY
Summary
Dedicated bartender with strong multitasking abilities and a team player attitude. Committed to enhancing guest experiences through exceptional service and effective communication.
Work History
Bartender
- Prepared and served a wide variety of beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new bartenders on standard operating procedures and cocktail preparation techniques.
- Developed signature cocktails that increased customer interest and repeat business.
- Implemented efficient workflow processes to reduce wait times during peak hours.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
Cashier Assistant
- Assisted customers with transactions, ensuring accurate handling of cash and card payments.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Processed returns and exchanges efficiently, adhering to store policies and procedures.
- Collaborated with team members to manage inventory levels and restock shelves as needed.
- Adapted quickly to changes in product promotions, ensuring timely communication to customers at checkout.
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Removed trash, swept, and mopped floors for professional appearance.
- Retrieved items for customers and verified prices.
- Answered questions about store policies and addressed customer concerns.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Server Assistant
- Assisted servers with order delivery and table setups to enhance guest experience.
- Maintained cleanliness of dining area, ensuring adherence to health and safety standards.
- Supported kitchen staff by restocking supplies and organizing utensils efficiently.
- Collaborated with team members to streamline service flow during peak hours.
- Monitored dining area for guest needs, facilitating timely service responses.
- Participated in training new staff on restaurant procedures and service expectations.
- Contributed to menu knowledge, enhancing ability to assist guests with selections.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Housekeeper
- Prepared and served a wide variety of beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new bartenders on standard operating procedures and cocktail preparation techniques.
- Developed signature cocktails that increased customer interest and repeat business.
- Implemented efficient workflow processes to reduce wait times during peak hours.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
Education
High School Diploma
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Patience and tolerance
Clear and effective communication
Outgoing personality
Cleanliness and hygiene
Customer service expertise
Responsible alcohol service
Payment processing
Cash register operation
Menu memorization
Food service
New hire training
Inventory
Classic cocktails
Food running
Timeline
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