Elisapeta Lavatai
Perkasie,PA
Summary
My objective is to seek employment with a company where I can use my talent and skills to grow and expand in the company. I also support the functioning of business operations, and ensuring exceptional customer service. I am self-motivated professional in creative solution and decision making. I aim to create a positive and productive work environment by communicating with team members.
Overview
22
22
years of professional experience
Work History
Loan Officer
American Heritage Federal Credit Union
Lansdale, PA
09.2016 - 03.2024
- Processing and funding loan application
- Supervising the teller line with performance expectation with overrides and corrections
- Complete online training courses, and register for University Learning Program
- Certified Credit Union Financial Counselor
- Branch Audits on Cash Recycler, ATM/Live automated machine, Safe deposit box, gift cards etc
- Notary
- Training new employees.
Head Teller
Univest Bank & Trust Co.
Souderton, PA
06.2008 - 08.2016
- Generating and maintaining expected sales and performance goals
- Supervising the teller line with performance expectation
- Delivering yearly reviews
- Accountable to adhere to all bank policies and security procedures
- Performing monthly audits on tellers and the branch.
Accounts Receivable Clerk
Prestige Packaging
West Point, PA
03.2007 - 05.2008
- Data Entry
- Crediting customer payment to their accounts
- Billing
- Follow up calls to clients about account status
- Finalizing cash payments for daily bank deposits.
Customer Service Representative/Proof Operator
Univest Bank & Trust Co.
Souderton, PA
04.2002 - 05.2007
- Verifying and approving large check deposits through client’s account
- Balancing daily office settlement such as Vault, ATM, Cashier’s and Travelers Cheques
- Improved product recommendations and increased sales
- Monthly one on one performance and delivered to staff members.
Education
Principal of Banking
Univest Bank & Trust Co.
01.2014
Human resources specialist
Lansdale School of Business
01.2000
Skills
- Management
- Problem solving
- Communication
- Leadership
- Trainer/Coach
- Administrative Interpersonal skills
- Goal Oriented
- Motivated and quick learner
- Microsoft word
- Microsoft PowerPoint
- Excel Spreadsheet
- Organized
- Creativity
- Flexibility
Timeline
Loan Officer
American Heritage Federal Credit Union
09.2016 - 03.2024
Head Teller
Univest Bank & Trust Co.
06.2008 - 08.2016
Accounts Receivable Clerk
Prestige Packaging
03.2007 - 05.2008
Customer Service Representative/Proof Operator
Univest Bank & Trust Co.
04.2002 - 05.2007
Principal of Banking
Univest Bank & Trust Co.
Human resources specialist
Lansdale School of Business
Similar Profiles
Ronald ChiorelloRonald Chiorello
Senior Commercial Credit Analyst at American Heritage Federal Credit UnionSenior Commercial Credit Analyst at American Heritage Federal Credit Union
George BoatengGeorge Boateng
Info Sec -Third Party Risk Analyst at Navy Federal Credit Union-Heritage OaksInfo Sec -Third Party Risk Analyst at Navy Federal Credit Union-Heritage Oaks
Katie PutirkaKatie Putirka
Lending Resolutions Specialist at Heritage Federal Credit UnionLending Resolutions Specialist at Heritage Federal Credit Union