Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
8
8
years of professional experience
Work History
Athletic Communications
Florida Southern College
08.2022 - 05.2023
Assisted in maintaining facilities and operating videoing equipment in athletic communications department for all home games.
Assisted with social media content creation, monitoring and planning.
Food Runner and Busser
Independence Beer Garden
05.2021 - 08.2021
Anticipated staff and customer needs in front of house, back of house, and kitchen in 1,000 person-capacity venue.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Communicated with managers to optimize operational excellence and was promoted twice in three-month period.
Trained new staff in bussing and cleaning procedures as well as curating personable experience for all customers.
Senior Barista
Starbuck's Coffee Company
04.2018 - 06.2020
Served customers quickly and efficiently and created strategies to prevent delays at busiest store in county.
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Trained and supervised barista workers to maintain and uphold store policies.
Barista
Coffee Coffee
12.2015 - 04.2018
Offered input to expedite service and enhance customer experience at a growing company
Answered phones and arranged catering services
Memorized orders of frequent customers to increase customer retention
Volunteer
First Presbyterian Church
08.2021 - Current
Assisted with special events and programs for adults with disabilities.
Maintained clean, neat, and operational facilities to serve program needs.
Education
Bachelor of Science - Integrative Biology
Florida Southern College
Lakeland, FL
05.2023
Skills
Personal:
Organizational Leadership
Rich Statistical Background and Computational Skills