Elise Balentine
Greenfield,WI
Summary
Highly-motivated, seeking a long term position as an Independent Insurance Claims Adjuster with a progressive company where I can maximize my skills & help others as much as possible with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Receptionist/Office Assistant
Veolia North America
Milwaukee, WI
02.2024 - Current
- Assisting facility manager with stocking & supply management, data entry & spreadsheet management/tracking, preparing estimates, coordinating shipments, answering 20-50 inquiries via email daily through the digital mailroom, scheduling meetings, assisting with credit card payments & expense reporting, resolving complaints, greeting & assisting clients, sorting all incoming mail, and assisting with outgoing mail.
Stay At Home Mom
N/A
Greenfield , WI
09.2023 - 02.2024
Customer Service Representative
Crisis Prevention Institute
Milwaukee, WI
04.2022 - 09.2023
- Data entry and documentation uploading for investigation and claims, Prepared estimates for orders and registrations, Coordinated shipments, Answering 20-50 inquiries via telephone and email daily through the digital mailroom, Scheduling, Assisting with credit card payments, Resolving complaints, Assisted customers with technical issues with the company website and customer online accounts, Handling incoming and outgoing mail
Stay At Home Mom
N/A
Menomonee Falls, WI
01.2021 - 04.2022
Sales Associate
Hand & Stone Massage and Facial Spa
Menomonee Falls, WI
02.2020 - 01.2021
- Scheduling, Preparing estimates, Data entry and documentation uploading, Updating clients on sales, promotions & new services, Upkeep of the cleaning within the spa, Processing shipment paperwork, invoicing, and scanning, Handling incoming and outgoing mail
Stay At Home Mom
N/A
Menomonee Falls, WI
03.2018 - 02.2020
Customer Service Representative
Waste Management
Germantown, WI
12.2017 - 03.2018
- Assisting with billing issues, account set up, and payments, Updated clients on new changes for their weekly services, Answering 25-60 inquires via telephone and email daily through the digital mailroom, Data entry and documentation uploading, Assisted customers with technical issues with online accounts, Dispatching drivers to locations for services
Sales Support Generalist
Victoria’s Secret
Brookfield, WI
03.2016 - 11.2017
- Assisting customers with locating products, sizing, & recommendations, Assisted with internal purchases, Stocking shipment, pricing & labeling shipment, Data entry for shipment, Marketing for the company
Cashier/Bagger & Floral Assistant
Sendiks on Oakland
Milwaukee, WI
06.2013 - 03.2016
- Assisting customers with the purchasing process and assisting customers with locating items, Stocking new shipment, Assisting the floral manager with daily tasks & big events
Education
AAA Training Unlimited
Thiensville School of Esthetics
UW Waukesha
Rufus King High School
Skills
- Cash handling
- Customer service and clerical
- Microsoft Office
- Kentico
- Braintree
- Cisco
- Dynamics 365
- Great Plains
- Utilizing multiple systems simultaneously
- Marketing
- High volume call center
- Technical support
- Data entry
- Claims
- Identifying and resolving problems
- Ability to lift up to 80 pounds, climb, bend, kneel and stand on a daily basis for an extended period of time
- Office Management
- Administrative Support
- File Management
- Schedule Management
- Spreadsheet tracking
- Expense Reporting
- Office equipment operations
- Verbal and written communication
- Time Management
- Supply Management
Certification
Claims Adjuster License-April 2023
Timeline
Receptionist/Office Assistant
Veolia North America
02.2024 - Current
Stay At Home Mom
N/A
09.2023 - 02.2024
Customer Service Representative
Crisis Prevention Institute
04.2022 - 09.2023
Stay At Home Mom
N/A
01.2021 - 04.2022
Sales Associate
Hand & Stone Massage and Facial Spa
02.2020 - 01.2021
Stay At Home Mom
N/A
03.2018 - 02.2020
Customer Service Representative
Waste Management
12.2017 - 03.2018
Sales Support Generalist
Victoria’s Secret
03.2016 - 11.2017
Cashier/Bagger & Floral Assistant
Sendiks on Oakland
06.2013 - 03.2016
AAA Training Unlimited
Thiensville School of Esthetics
UW Waukesha
Rufus King High School
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