Summary
Overview
Work History
Education
Skills
Timeline
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Elise Durham

San Antonio

Summary

Dynamic and enthusiastic professional with a strong background in customer service and student mentoring at Trinity University. Proven ability to engage and support students, enhancing their campus experience. Skilled in multitasking and utilizing computer systems to streamline operations, while fostering warm relationships with clients and peers.

Overview

6
6
years of professional experience

Work History

Student Ambassador

Trinity University
09.2024 - Current
  • Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
  • Mentored students to increase satisfaction and help engage in campus life.
  • Led campus tours for prospective students every semester.

Host/Server

The Art of Donut
09.2024 - 05.2025
  • Took reservations and to-go orders by phone and answered customer questions
  • kept dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Peer Tutor

Trinity University
08.2024 - 12.2024
  • Assisted other students with homework and provided supplementary instruction.
  • Monitored student progress and provided feedback and support.


Volunteer

Reading Partners North Texas
06.2019 - 05.2022
  • Used strong interpersonal communication skills to provide individualized reading support
  • Social support to young students


Education

Bachelor of Arts - Environmental Studies / Minor in Econ

Trinity University
San Antonio, TX
05-2027

High School Diploma -

Marcus High School
Flower Mound, TX
05-2023

Skills

  • Customer Service
  • Multitasking
  • Recruiting strategies
  • Warmth/ Support
  • Student mentoring
  • Adaptable nature
  • Energetic and enthusiastic
  • Computer skills

Timeline

Student Ambassador

Trinity University
09.2024 - Current

Host/Server

The Art of Donut
09.2024 - 05.2025

Peer Tutor

Trinity University
08.2024 - 12.2024

Volunteer

Reading Partners North Texas
06.2019 - 05.2022

Bachelor of Arts - Environmental Studies / Minor in Econ

Trinity University

High School Diploma -

Marcus High School

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Elise Durham