Elise Foard
Booneville,AR
Summary
Dynamic and dedicated Registered Nurse Manager with a proven track record of leading healthcare teams to deliver exceptional patient care. Over 17 years of experience in managing operations within patient-centric medical environments, emphasizing the well-being of Arkansas's most vulnerable residents. Expertise in recruiting, training, and developing high-performing teams to enhance service delivery, coupled with strong organizational and program management skills. Committed to fostering a collaborative work culture that prioritizes quality care and operational excellence.
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in [State].
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director of Nursing Services
Butterfield Trail Village
08.2025 - 03.2026
- Planned and assigned workload to nursing staff to direct patient care.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Evaluated work performance of nursing personnel to determine wage increases and implement discipline.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Spearheaded and implemented new projects to expand scope of engagement.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Performed rounds to observe care and interview staff, residents, and families.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Director of Nursing Services
Wellington Woods Memory Care
03.2024 - 08.2025
- Planned and assigned workload-appropriate nursing staff to direct patient care.
- Established new policies and updated existing policies to improve standard of care for patients.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Identified department issues to recommend corrective actions.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Evaluated work performance of nursing personnel to determine wage increases and implement discipline.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Performed rounds to observe care and interview staff, residents, and families.
Registered Nurse Manager
Arkansas Office Of Long-Term Care
04.2014 - 06.2022
- Conducting and supervising complex regulatory compliance determinations for Long-Term-Care Facility Medicare/Medicaid certification/recertification/revisit, complaint investigations, and focused infection control surveys.
- While utilizing my specialized knowledge gained through preparing and obtaining Surveyor Minimum Qualification Test (SMQT) certification in 2014; my ongoing involvement in applying Federal Regulations; my Registered Nurse training and clinical experience; my clinical knowledge of current standards of nursing practice; and my advanced understanding of Federal Regulations relating to Long-Term-Care Facilities, I am currently responsible for evaluating/supervising all categories of surveys, as well as assessing individual performance of surveyors conducting surveys.
- As the only surveyor in Arkansas who attended Aspen's technical training course for Long-Term-Care-Survey Process (software program currently used to conduct certification/recertification/complaint surveys), I provide Information Technology support to field and office staff members.
Registered Nurse, ICU
Advance Medical
12.2012 - 04.2014
- Assessed patients' condition and relayed vital information to appropriate attending providers.
- Planned and implemented patient care plans.
- Treated wounds and provided advanced life support.
- Assisted physicians in performing procedures.
- Observed and recorded patient vital signs.
- Ensured that ventilators, monitors and other types of medical equipment functioned properly.
- Collaborated with fellow members of the critical care team.
- Responded to life-threatening situations as a member of the Rapid Response Team.
- Provided education and support to patients and their families/loved ones.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Provided direct patient care, stabilized patients and determined next course of action.
- Managed care from admission to discharge.
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Registered Nurse Supervisor
Texas Department Of Criminal Justice
07.2007 - 05.2011
- Managed infection control and critical incidents and made procedural changes and improvements.
- Managed care from admission to discharge.
- Provided direct patient care, stabilized patients and determined next course of action.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Led successful team comprised of RNs, LPNs and ancillary staff.
Instructor/Program Chair
Texas State Technical College
01.1998 - 12.2004
- Developed and presented yearly program budget to full faculty and staff.
- Facilitated accreditation of the program through American Health Information Management Association.
- Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits.
- Contributed educational and practical expertise to help optimize training courses and boost student learning.
- Educated students on successful methods for performing medical coding and transcription techniques.
- Strived to continuously update course strategies and content based on current trends and technological advancements in healthcare.
- Assessed student knowledge levels and abilities with detailed assessments.
- Prepared and delivered lectures to students on topics such as pharmacology, medical terminology, and anatomy.
- Liaised with medical and nursing personnel to evaluate and improve teaching and nursing practices.
- Prepared and administered weekly examinations to test student skills.
- Maintained student attendance records and grades.
- Coached underperforming students to help meet clinical objectives.
Education
Bachelor of Science - Nursing
Hardin-Simmons University
Abilene, TX01-2006
Registered Health Information Technologist (RHIT) - Health Information Technology
Texas State Technical College - West Texas
Sweetwater, TX01-1991
Skills
- Employee Development
- Microsoft Office
- Written Communication
- Healthcare billing
- Understanding CMS regulations
- High level of autonomy
- Direct Patient Care
- Hospice and palliative care
- Federal/State regulatory compliance
- Precepting
- Care Plan Development
- Managing deadlines
- Case management
- Medical Records Management
- Strong clinical judgment
- Multitasking abilities
- Nursing staff management
- Policy updates
- Planning and scheduling
- Process improvements
- Patient and family advocacy
- Conducted and supervised advanced assessments of vulnerable individuals served by long-term-care health facilities for appropriateness of nursing and other health services
- Conducted and supervised facility surveys of all types via interview, record review, observation, and evaluation of the provision of patient care and other services
- Interviewed staff members and residents/family
- Conducted in-depth record review, to include but not limited to, personnel files, patient medical records, facility policy and procedures, patient care protocols, administrative records and committee minutes
- Exercised professional judgment, applied regulations consistently and fairly, and maintained a professional demeanor throughout the entire survey process
- Served as a resource to other health facility surveyors and non-nurse program managers regarding nursing and other health related issues, as well as assisting with Information Technology support
- Trained, evaluated, oriented, instructed, and mentored fellow surveyors
- Monitored, managed, and evaluated those staff members who report directly to me
- Managed infection control and critical incidents, and made procedural changes and improvements as needed
Accomplishments
Zero deficiencies in 2024 and 2025 from previous-administration's 17+ deficiencies
Certification
- SMQT
Timeline
Director of Nursing Services
Butterfield Trail Village
08.2025 - 03.2026
Director of Nursing Services
Wellington Woods Memory Care
03.2024 - 08.2025
Registered Nurse Manager
Arkansas Office Of Long-Term Care
04.2014 - 06.2022
Registered Nurse, ICU
Advance Medical
12.2012 - 04.2014
Registered Nurse Supervisor
Texas Department Of Criminal Justice
07.2007 - 05.2011
Instructor/Program Chair
Texas State Technical College
01.1998 - 12.2004
Registered Health Information Technologist (RHIT) - Health Information Technology
Texas State Technical College - West Texas
Bachelor of Science - Nursing
Hardin-Simmons University