Elise Gadbois

Manager/Retail Sales Associate

Art 'n Soul

Stillwater, MN

06.2020 - Current

Helped customers find specific products, answered questions and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Answered product questions with up-to-date knowledge of sales and promotions.
Sold various products by explaining unique features and educating customers on proper application or usage.
Collected payments and provided accurate change.
Supervised with fellow sales team members to achieve group targets.
Developed trusting relationships with customers by making personal connections.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Created custom jewelry pieces for customers and for display
Professionally assisted guests with choosing stones and design for custom jewelry.
Trained new employees.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Assisting owner with technology issues.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.