Summary
Overview
Work History
Education
Skills
Timeline
Generic

MICHELLE TOMLIN

Pearland,Texas

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

25
25
years of professional experience

Work History

RETAIL SALES ASSOCIATE

Comcast, Xfinity
Pasadena, TX
06.2000 - Current
  • Greeted customers and helped with product questions, selections and purchases
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Offered suggestions for additional items that may be of interest to customers.
  • Handled customer complaints in a professional manner.
  • Assisted with high volume customer support calls for billing and retention during several months remotely

Education

High School Diploma -

Lutheran High
Houston, TX
05-1986

Skills

  • Customer Needs Assessment
  • Scheduling Appointments for Residential Technicians
  • Billing Specialist
  • Order processing
  • Product Recommendations
  • Time Management
  • Store Opening and Closing
  • Stocking and Receiving
  • Customer Service
  • Flexible Schedule
  • Friendly and Outgoing
  • Customer follow-up
  • Product knowledge
  • Data entry
  • Positive and professional
  • Flexible schedule
  • Product recommendations
  • Account assistance

Timeline

RETAIL SALES ASSOCIATE

Comcast, Xfinity
06.2000 - Current

High School Diploma -

Lutheran High
MICHELLE TOMLIN