Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elise Guzman

San Diego,CA

Summary

Detail-oriented and compassionate Pharmacy Lead Technician with 4+ years of experience in high-volume retail pharmacy settings. Skilled in medication processing, insurance verification, prior authorizations, and patient coordination. Known for strong communication, leadership, and the ability to support complex patient needs while maintaining accuracy and compliance. Seeking to transition into a specialty pharmacy role focused on collaborative, patient-centered care.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Cashier

Target
  • Delivered strong customer service in a fast-paced retail environment
  • Supported team operations and maintained a positive customer experience

Pharmacy Lead Technician

CVS Pharmacy
09.2021 - Current
  • Supported pharmacists in a high-volume pharmacy, ensuring safe and accurate medication dispensing while maintaining compliance with state and federal regulations.
  • Coordinated insurance verifications, prior authorizations, and claim resolutions to prevent delays in patient care.
  • Served as a lead resource for technicians, assisting with workflow management, training, and daily operations.
  • Communicated directly with patients, providers, and insurance representatives to resolve medication access issues.
  • Maintained high accuracy standards (99%+) through quality checks and adherence to pharmacy protocols.
  • Assisted with inventory management, medication organization, and waste reduction initiatives.
  • Demonstrated professionalism and empathy while supporting long-term patients with chronic conditions.

Education

Associate of Arts - Psychology

San Diego Mesa College
San Diego

Bachelors Degree - Psychology

National University
San Diego

High School Diploma - Pharmacy Technician Certification

Imperial High School
Imperial

Skills

  • Team Collaboration
  • Patient Care / Case Management
  • Fast Learner / Motivated / Advocacy
  • Compassionate / Professionalism
  • Attention to Detail
  • Problem-Solving
  • Customer Service
  • Analytical Thinking
  • Leadership
  • Clear Communication
  • Empathetic
  • Time Management
  • Continuous Learner
  • Passion for Helping Others
  • Patience

Certification

Board of Pharmacy- Pharmacy Technician

TCH 174322

Timeline

Pharmacy Lead Technician

CVS Pharmacy
09.2021 - Current

Associate of Arts - Psychology

San Diego Mesa College

Bachelors Degree - Psychology

National University

High School Diploma - Pharmacy Technician Certification

Imperial High School

Cashier

Target