Elise Kulvik
New Braunfels,TX
Summary
Ambitious, highly-motivated employee with experience in high-intensity based financial situations, with years of experience in assisting satisfaction for customers and quick thinking skills. Dedicated to ensuring quality and anchoring the team in any way necessary. An employee with a professional, productivity based in self-motivation and actualization. Keen in expanding experience and challenges based in customer organization and satisfaction.
Overview
6
6
years of professional experience
Work History
Barista
2 Rivers Coffee
New Braunfels, TX
08.2023 - 03.2024
- Honed in on the qualities developed from past experiences, expanding on previous knowledge.
- Learned and mastered different techniques and styles of said employer.
- Maintained a clean and efficient work environment, ensuring cleanliness and quality as a consistent priority.
- Rallied and initiated coworkers with grounded positivity and encouragement.
- Learned the ins and outs of the company to ensure all questions answered correctly and all requests dealt with in a manor of professionalism and quality of said product after alterations.
- Used skills gained by previous work and became proficient in machinery used on a daily basis, such as the payment system, the espresso machine, and the wifi routers.
- Befriended and remembered customers and their orders, typically learning their drink and their name, quickly thereafter.
Barista
On The Grind Coffee
New Braunfels, TX
03.2021 - 08.2022
- Maintained a quality service to customers despite any and all conditions, prepared and handed out drinks at a professional speed while valuing important standards.
- Developed several work-appropriate friendships with customers, earning their trust and their preference.
- Handled incredibly high intensity shifts and moments with ease and speed, while maintaining professionalism and calamity, memorizing frequent customers orders no matter how complicated or easy, while also encouraging customers to try other drinks similar to their own and/or recommendations to something similar.
- Handled money and the complications that accompany it, operating multiple forms of payment and providing accurate results consistently.
- Handled any and all customer disputes with absolute professionalism, assuring customer satisfaction as number one.
- Rallied coworkers no matter the environment, often holding the crew together without the authoritative title often needed.
- Learned about the trade outside of work to fortify barista abilities.
Sitter
Multiple Employers
Trevor, WI
08.2018 - 07.2020
- Ensured quality childcare to children, from young toddlers to preteens assisting in any varying needs presented. maintaining a level of trust with said children.
- Engaged in activities outside of the house and away from technology, encouraged healthy habits, including but not limited to, extended periods of physical and mental activity enjoyable to them, eating properly, learning how to problem solve should the situation call for it, and encouraging positive knowledge of how to maintain healthy relationships.
- Enforced preset directions and rules already enforced by guardians, while communicating and developing a healthy, trusting rapport with said guardians about any and everything involving the children and the activities engaged with during service.
- Offered assistance to the children on multiple levels of education with homework, projects, book reports, or chores.
- Managed preparing food for children with food allergies, a picky appetite and irregular diets, all while ensuring it beneficial to the children.
- Assistedin putting children to bed and maintaining a proper schedule with patience and ease, all while prioritizing safety and communication as number one.
Education
High School Diploma -
Austin Community College
Austin, TXSkills
- Active and Efficient Problem-Solver
- Detail-Oriented
- Cash Handling
- Coordination
- Monetary Transactions
- Patience
- Verbal and Written Communication and Flow
- Ensuring Continuous Product Quality
- Customer Service
- Organized Prioritization
- Customer Based Relationship Building
- Team Player
- Machine Handling, Care, and Maintenance
- POS System Operation
- Speedy and Efficient
- Calm Under Pressure
- Active Listener
- Team Leadership
- Initiative
- Ambition
- Charismatic
- Able to Maintain Engaging, Educational Conversation
Timeline
Barista
2 Rivers Coffee
08.2023 - 03.2024
Barista
On The Grind Coffee
03.2021 - 08.2022
Sitter
Multiple Employers
08.2018 - 07.2020
High School Diploma -
Austin Community College
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