ELISE MARIE LOVELACE
Providence,RI
Summary
Efficient and hardworking. experience in a Mental Health Facility with Security 16 years experience at Rhode Island Hospital working in The PACU (Post Anesthesia Care Unit. ICU experience, can work in very stressful fast paced environment The ability to be empathetic and understanding in a sensitive environment. Confident in verbal communication and respectful of diversity in a workplace. Wanting to create a pleasant experience when first coming into the main Lobby of our Hospital.
Reliable Team Member with solid background meeting and exceeding production demands. Efficiently carries out physically demanding work.
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
23
23
years of professional experience
Work History
HBTS Worker for Child and Family Services
Seven Hills Foundation
Lincoln, Rhode Island
09.2024 - Current
- Provides direct behavioral treatment and family skills training by implementing the Home Based Therapeutic Support plan approved by the executive office of Health and Human Services,
- Provides role modeling/training to families, and support to child and family by promoting individualized , person-centered ,service delivery which meets all identified needs of children and families.
- Provides assistance to child with self help and self-care as well as teaching social and safety skills.
- On going data and reporting to clinician and coordinators.
- Utilize technical assistance/expertise offered by clinical consultant.
- Provides required documentation to coordinators in a timely manner.
- Contributes to the positive morale by representing the agency through professional communication and interactions.
- Implementing the principles of self advocacy which promote an independent lifestyle and respect for program participants.
- Assists people with learning about and advocacy for an independent lifestyle.
- Participates in all required meetings and trainings.
- Drives people to destinations, as approved by parents or caregivers necessary for them to experience a full and diversified lifestyle. Following all safety and legal regulations.
- Responds effectively to potential safety hazards and emergencies.
- Maintains a clean orderly and safe environment by being respectful of property and equipment.
- Performs all other duties as assigned
- Established professional working relationships with staff from various levels.
Security Operations Coordinator
Butler Hospital
Providence , RI
07.2021 - 06.2024
- Answering 500+Phone calls a day transferring them to the correct location/department
- Set up the Thermal Screening process for Certify! When Covid19 approached
- Taking conference calls and minute notes
- Trained Security Operations Coordinators
- Sign up new employees for De-escalation training before they can start & CPR Training
- Communicating with Occupational Health when employees are cleared.
- Badges made for every hospital employee
- Oversees that Security is up to date on any policies and newsletters from the hospital such as changes due to Covid-19
- Greeting and Screening patients and visitors.
- Directing patients and visitors to the correct location.
- Oversaw visitation during Family visiting hours.
- Excelled in multitasking
- Assisted in property management
- Communicating with HR for new hires and badge numbers
- Paging Doctors and Psychiatrists
- Incident Command trained (IS-100C, IS-200C, IS-700.B, & IS-800.D)
- Ordering Uniforms for Security & Security Coordinators
- Ordering Uniforms for Facilities
- Ordering Uniforms for Grounds
- Call Rescue and Police when needed
- Order Cab transportation for all of the hospital units.
- Adding new Vendors to our Purchasing System
- Fob Access activation and de-activation
- Answering the Red Emergency Phone calls
- Elevator Emergency calls
- Fire Box Alarm Emergencies and testing
- Getting Quotes from Vendors
- Training Books for Security
- Updating policy and Procedures for Security
- Cost saving practices for badging supplies
- Completion of de-escalation
- Assisting with the organization and execution of operational processes.
- Conducted training sessions for new employees on operational procedures.
- Monitored inventory levels to ensure adequate stock availability.
- Implemented safety protocols to maintain a safe working environment.
- Managed communications between departments to ensure efficient operations.
- Ensured compliance with organizational policies, regulations, and standards.
- Maintained accurate records of all operational activities.
- Created documentation outlining operating instructions for staff members.
- Coordinated daily operations activities and assigned tasks to staff members.
- Collaborated with subordinate managers to assess needs and optimize activities.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Developed relationships and partnerships with business leaders.
- Trained in Stop the Bleed.
Clinical Manager's Nursing Resource Coordinator
Rhode Island Hospital
01.2010 - 01.2017
- Assist’s the Nurse Manager of Unit activities
- Manages all aspects of Staffing scheduling and payroll for all levels of staff in PACU(occasionally takes on responsibility of the O.R Staff)
- Prepare monthly work schedules and ensures compliance with company and industry labor requirements
- Assumes responsibility for all Nursing records
- Reviews and prepares payroll data for assigned departments
- Arrange coverage for unanticipated absences that occur after department schedule is complete
- Keep track of time and attendance update employee info
- Communicating with various nursing managers (Directors Clinical Managers Assistant Clinical Managers)
- Update staffing reports
- Post any open shifts that need to be filled and assign by seniority.
- Making sure vacation sign-up sheet is posted in the PACU
- Making sure weekend shifts are covered
- Making sure the adequate number of staff is covered in all 3 areas area’s Main PACU Davol Bldg., Hasbro PACU and ASC recovery room
- Scheduling 60+ nurses
- Coordinated with HR to manage staffing needs, including recruitment and allocation of temporary staff.
- Keep track of attendance
- Cover for the O.R Nursing Resource Coordinators when they go on vacation
- That means scheduling and doing payroll for ALL of Surgical Services
- Epic trained
- CPR certified
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Prepared or maintained employment records using human resources management system software. Updating Nursing Certifications, training and licensing.
Control Clerk
Rhode Island Hospital
01.2002 - 01.2010
- Schedules Surgical procedures and distributes the schedule
- To the appropriate destination, updates the O.R schedule as it changes through-out the day
- Calls the units or patient’s and informs them of their booked surgery time
- Gives directions on what to that night prior to surgery
- Maintains Operating Room and Recovery Room’s log’s and filing system
- Verifies daily time sheets for accuracy for O.R./P.A.C.U., and types on-call sheets for all shifts
- Assists in orienting new employees to clerical systems and procedures in the PACU
- Mandatory to know medical terminology & procedures performed
- (The difference between Orthopedics Vascular Neuro ect
- Uses Current Procedural Terminology (CPT) record-keeping code for defining and billing for surgery
- Decision making in fast paced urgent situation
- Answers phone transfers calls to appropriate location
- Pages Doctors, Xray techs, Anesthesia
- Call for call codes when needed
- Find beds for the patient’s, knowing what unit they will need to be placed after surgery
- Orders and Stocks paperwork and office supplies in all perioperative clerical areas
- Keeps track of the time patients stay in the Recovery room
- Pages for Xray’s if the patient has an order for an Xray
- Handles Family and all Family calls
- Calls for blood if the nurse needs it
- Knowing what system to go into to print the appropriate label for the specimen
- Communicates and Coordinates with the O.R Charge Nurse and The PACU Charge Nurse to maintain the flow of the O.R
- Coordinates the transportation of patients from the O.R to the Recovery Room
- Interpersonal skills to interface effectively with physicians, O.R personnel and others
- Appropriate telephone techniques and proper identification
- Takes and Relays messages for physicians and other O.R staff
- Provided paging services to residents and physicians and other wise serves as a communication contact for the O.R
- Receiving results on lab work sent out
Education
Scituate High School
North, Scituate, RI01.2001
General Studies-STEM major Nursing
CCRI Knight Campus
Warwick, RI01.2001
Skills
- Medical Term
- Communication Skills
- Well Organized
- Motivated
- Team Oriented
- Dependable
- Very Personable
- Driven
- Multitasking
- Critical Thinking
- Time Management
- Tele-tracking
- Epic
- Critical Thinker
- Proactive
- Medical Ethics
- Excellent Customer Service
- Maintains Confidentiality
- Build’s Positive and professional relationships
- Ability to handle stressful situations
- Prepared to stay for absences
- CPR, stop the bleed and
- OSHA requirements
- Work planning and scheduling
- Customer service
- Safety and compliance
- Problem-solving
- Attention to detail
- HIPPA compliance
Timeline
HBTS Worker for Child and Family Services
Seven Hills Foundation
09.2024 - Current
Security Operations Coordinator
Butler Hospital
07.2021 - 06.2024
Clinical Manager's Nursing Resource Coordinator
Rhode Island Hospital
01.2010 - 01.2017
Control Clerk
Rhode Island Hospital
01.2002 - 01.2010
Scituate High School
General Studies-STEM major Nursing
CCRI Knight Campus