Elise Ruff
Round Rock,TX
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and dental care. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs, patients, and patient care.
Overview
12
12
years of professional experience
Work History
Patient Care Specialist/Dental Assistant
Pflugerville Family Dentistry
Pflugerville, Texas
04.2023 - 09.2026
- Managed patient scheduling and appointment reminders at Pflugerville Family Dentistry.
- Verified dental insurance coverage and coordinated benefit questions.
- Updated patient records and maintained accurate chart documentation.
- Scheduled patient appointments for family dentistry care coordination.
- Patient Care and Communication
- Dental Charting and Recordkeeping
- OSHA and HIPAA Compliance
- Appointment Scheduling
- Electronic Health Records
- Patient Intake and Medical History Updates
- Organization and Time Management
- Teamwork and Multitasking
- Customer Service and Professionalism
Patient Care Coordinator/Lead Dental Assistant
Aspen Dental
Georgetown, TX
01.2018 - 04.2023
- Coordinated patient scheduling and appointment reminders, ensuring optimal patient flow and satisfaction at Aspen Dental.
- Verified dental insurance coverage and addressed benefit inquiries, enhancing patient understanding and support.
- Updated patient records and maintained accurate chart documentation to ensure compliance and quality of patient care.
- Coordinated patient appointments using Aspen Dental scheduling systems and office calendars.
- Reviewed treatment plans and explained care options to patients and families.
- collected patient information for records.
- Managed front desk calls, messages, and daily patient check-in workflows.
- Communicated with dental team members about patient needs and schedule changes.
- Maintained accurate charts, consent forms, and office documentation.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
Administrative Assistant
Remington Healthcare
Cedar Park, Texas
07.2014 - 01.2018
- Managed calendars, appointments, and meeting logistics for Remington Healthcare administrators.
- Prepared correspondence, memos, and internal documents for healthcare office operations.
- Maintained patient files, records, and confidential administrative paperwork.
- Coordinated phone calls, emails, and front desk communications with patients and staff.
- Scheduled meetings, conference rooms, and vendor visits across departments.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
Some College (No Degree) - Business Administration
Austin Community College
Austin, TXRDA - Dental Assistant Training
Austin Dental Assistant School
Round Rock, TX 10.2026 -
Skills
- Patient scheduling
- Appointment coordination
- Patient intake
- Patient records
- Practice management
- Office administration
Timeline
RDA - Dental Assistant Training
Austin Dental Assistant School
10.2026 -
Patient Care Specialist/Dental Assistant
Pflugerville Family Dentistry
04.2023 - 09.2026
Patient Care Coordinator/Lead Dental Assistant
Aspen Dental
01.2018 - 04.2023
Administrative Assistant
Remington Healthcare
07.2014 - 01.2018
Some College (No Degree) - Business Administration
Austin Community College