Josielyn Reese
Tumwater,WA
Summary
Talented Dental Assistant/ Patient Care Coordinator with 20+ years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dental Assistant/ Patient Care Coordinator
Mcdonald Dentistry
06.2022 - 04.2024
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Reduced wait times by implementing an effective appointment reminder system for patients, minimizing no-shows and late arrivals.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Surgical Dental Assistant
Capital Oral & Facial Surgery Center
11.2018 - 06.2022
- Assisted in complex surgical procedures, showcasing strong dexterity and knowledge of dental anatomy.
- Promoted a positive clinic environment with exceptional customer service skills when interacting with patients and families.
- Delivered compassionate post-operative care, addressing concerns promptly and offering support throughout the healing process.
- Actively contributed to a positive and productive work environment by fostering strong relationships with colleagues and promoting teamwork.
Dental Assistant
Westside Dental
03.2017 - 11.2018
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Dental Assistant
Impressions Dentistry
05.2016 - 03.2017
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Lead Dental Assistant
Tirrell Endodontics
08.2013 - 04.2016
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Took dental images following strict patient protection rules, applying lead aprons.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared patient x-rays and images for dentist review.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Monitored patient comfort and safety during dental procedures.
Education
High School Diploma -
Spanaway Lake High School
Spanaway, WA06.1998
Skills
- Dental impressions
- Dental terminology knowledge
- X-Ray Processing
- Patient Scheduling
Certification
- RDA - Registered Dental Assistant
Timeline
Dental Assistant/ Patient Care Coordinator
Mcdonald Dentistry
06.2022 - 04.2024
Surgical Dental Assistant
Capital Oral & Facial Surgery Center
11.2018 - 06.2022
Dental Assistant
Westside Dental
03.2017 - 11.2018
Dental Assistant
Impressions Dentistry
05.2016 - 03.2017
Lead Dental Assistant
Tirrell Endodontics
08.2013 - 04.2016
High School Diploma -
Spanaway Lake High School
- RDA - Registered Dental Assistant
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