ELISE SHAWEN
Chapel Hill,NC
Summary
I am very experienced in customer service, having worked since my freshman year of high school. I am good at taking the lead when necessary while also maintaining respect for my colleagues. I have an easy time making conversation with customers and making them feel taken care of. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Operations Embassador
University Of North Carolina At Chapel Hill
01.2023 - Current
- Clean and organize different recreations facilities around campus
- Work with team members to coordinate tasks
- Assist patrons with equipment check out, lockers, and general questions of the facilities
- Allow patron access into the facilities
Server
Red Rocks Cafe
04.2022 - Current
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Collect payments from customers
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Take orders from patrons for food or beverages
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Pre-cook items such as bacon, to prepare them for later use
- Clean, stock, and restock workstations and display cases
- Prep vegetables and other produce
- Check out customers at the register
Choppr
Chopt
08.2021 - 04.2022
- Maintain sanitation, health, and safety standards in work areas
- Take food and drink orders and receive payment from customers
- Train new hires
- Bag food and service it to customers.
Front of House Team Member
Chick Fil A
03.2019 - 08.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Psychology
University of North Carolina At Chapel Hill
Chapel Hill, NC05.2026
High School Diploma -
Providence High School
Charlotte, North Carolina06.2022
Skills
- Planning and Coordination
- Organization and Time Management
- Training and Development
Additional Information
- Address: 211 Church Street, Chapel Hill, NC, 27514 (US)
Languages
Spanish
Limited Working
Japanese
Limited Working
Timeline
Operations Embassador
University Of North Carolina At Chapel Hill
01.2023 - Current
Server
Red Rocks Cafe
04.2022 - Current
Choppr
Chopt
08.2021 - 04.2022
Front of House Team Member
Chick Fil A
03.2019 - 08.2021
Bachelor of Science - Psychology
University of North Carolina At Chapel Hill
High School Diploma -
Providence High School
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