ELISE VON WURMB
St Louis,MO
Summary
Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks in every field quickly and effectively.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Bartender
Peel Wood Fired Pizza
Clayton, MO
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender/Waitress/Hostess/Togo Specialist
TGI Fridays
Fairview Heights, IL
03.2017 - Current
- Speak with customers to ensure satisfaction with food and service, respond to complaints,
- Consistently perfect drinks from scratch from recipe book, creating drink mixes and garnishes from scratch.
- Efficiently multitasking while ensuring guest satisfaction, and creating lifelong bonds with guests, ensuring their return.
Lead Server/Bartender
Rooster Downtown
St Louis, MO
02.2023 - 09.2024
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
- Improved overall table turnover rate by efficiently completing tasks such as clearing dishes and resetting tables between parties.
- Crafted bar recipes and drinks from scratch, prepped drinks in batches from scratch.
Bartender/Server
Twisted Biscuit
Edwardsville, IL
01.2022 - 05.2023
- Served high customer volumes during weekday and weekend mornings.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory for bar.
- Crafted unique bar drink recipes and prepared them from scratch.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Optical Technician
Hoya Vision
Columbia, IL
10.2018 - 03.2019
- Adjust lenses and frames, mount lens blanks, shape lenses, examine prescriptions, and set up machines for optical elements.
Cashier/Waitress
Best Pizza Buffet
Belleville, IL
07.2016 - 03.2017
- Regularly checked on guests, answered phones, welcomed guests, and issued receipts or refunds.
Education
Associate in Applied Science (A.A.S.) -
Southwestern Illinois College
Belleville, ILSkills
- Exceptional customer service skills
- Works well under pressure, fast pace
- Highly responsible and reliable
- Attention to detail
- Efficient at multitasking
Certification
CPR certified
Timeline
Server/Bartender
Peel Wood Fired Pizza
08.2024 - Current
Lead Server/Bartender
Rooster Downtown
02.2023 - 09.2024
Bartender/Server
Twisted Biscuit
01.2022 - 05.2023
Optical Technician
Hoya Vision
10.2018 - 03.2019
Bartender/Waitress/Hostess/Togo Specialist
TGI Fridays
03.2017 - Current
Cashier/Waitress
Best Pizza Buffet
07.2016 - 03.2017
Associate in Applied Science (A.A.S.) -
Southwestern Illinois College