Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ELISE VON WURMB

St Louis,MO

Summary

Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks in every field quickly and effectively.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server/Bartender

Peel Wood Fired Pizza
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender/Waitress/Hostess/Togo Specialist

TGI Fridays
03.2017 - Current
  • Speak with customers to ensure satisfaction with food and service, respond to complaints,
  • Consistently perfect drinks from scratch from recipe book, creating drink mixes and garnishes from scratch.
  • Efficiently multitasking while ensuring guest satisfaction, and creating lifelong bonds with guests, ensuring their return.

Lead Server/Bartender

Rooster Downtown
02.2023 - 09.2024
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
  • Improved overall table turnover rate by efficiently completing tasks such as clearing dishes and resetting tables between parties.
  • Crafted bar recipes and drinks from scratch, prepped drinks in batches from scratch.

Bartender/Server

Twisted Biscuit
01.2022 - 05.2023
  • Served high customer volumes during weekday and weekend mornings.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory for bar.
  • Crafted unique bar drink recipes and prepared them from scratch.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Optical Technician

Hoya Vision
10.2018 - 03.2019
  • Adjust lenses and frames, mount lens blanks, shape lenses, examine prescriptions, and set up machines for optical elements.

Cashier/Waitress

Best Pizza Buffet
07.2016 - 03.2017
  • Regularly checked on guests, answered phones, welcomed guests, and issued receipts or refunds.

Education

Associate in Applied Science (A.A.S.) -

Southwestern Illinois College
Belleville, IL

Skills

  • Exceptional customer service skills
  • Works well under pressure, fast pace
  • Highly responsible and reliable
  • Attention to detail
  • Efficient at multitasking

Certification

CPR certified

Timeline

Server/Bartender

Peel Wood Fired Pizza
08.2024 - Current

Lead Server/Bartender

Rooster Downtown
02.2023 - 09.2024

Bartender/Server

Twisted Biscuit
01.2022 - 05.2023

Optical Technician

Hoya Vision
10.2018 - 03.2019

Bartender/Waitress/Hostess/Togo Specialist

TGI Fridays
03.2017 - Current

Cashier/Waitress

Best Pizza Buffet
07.2016 - 03.2017

Associate in Applied Science (A.A.S.) -

Southwestern Illinois College

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ELISE VON WURMB