Summary
Overview
Work History
Education
Skills
Timeline
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Elisea Sanchez

Fort Worth,TX

Summary

Proven Associate Banker at Chase Bank for the last 6 years, adept in analytical thinking and fostering customer relationships, enhanced client satisfaction through tailored financial solutions and exceptional service. Skilled in consumer banking and educating clients, consistently resolved complex issues, boosting customer loyalty.

Overview

6
6
years of professional experience

Work History

Associate Banker-ME

Chase Bank
06.2018 - Current
  • Strengthened client relationships through consistent communication and personalized attention to individual needs
  • Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
  • Facilitated seamless account openings, closings, transfers, and updates for a diverse clientele base.
  • Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Enhanced client satisfaction by promptly addressing inquiries and providing tailored financial solutions.

Education

Bachelor of Science - Applied Behavior Analysis

University of North Texas
Denton
05.2024

Skills

Analytical Thinking

Due diligence

Customer Service-Oriented

Developing customer relationships

Consumer Banking

Educating clients

Timeline

Associate Banker-ME

Chase Bank
06.2018 - Current

Bachelor of Science - Applied Behavior Analysis

University of North Texas

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Elisea Sanchez