Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Denisha Peterson
Shreveport,LA
Summary
Overview
8
years of professional experience
Work History
JPMorgan Chase Bank
Associate Banker-ME
05.2023 - Current
Job overview
- As an AB-ME (associate banker- market expansion), taking care of the customers and employees are the main priority. Appreciating customers that feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
- Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, these tools assist the AB-ME role to help enhance the work environment and customer experience. Provided advice on different bank products and financial options.
- Mentored new associates on bank policies, product offerings, sales techniques, customer service standards ensuring smooth integration into the team environment.
- Fostered a positive work environment by actively contributing to team meetings sharing ideas on improving operational efficiency.
AT&T
AT&T Retail Sales Consultant
09.2021 - 12.2022
Job overview
- AT&T was fast-paced and competitive environment. Being flexible and open to change will help stay current with evolving tech and all the ways we work to meet customer’s needs.
- Prior retail or customer-facing sales experience is a plus. AT&T provide the tools, training and coaching needed to help meet and exceed the goals!
- On the sales floor, there are consultative sales approach guiding customers through their options, this is where the drive and passion for helping people will really shine.
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
AmeriCorps/Shrevecorps
Volunteer
06.2021 - 08.2021
Job overview
- Increased community engagement with the garden by organizing and leading volunteer workdays for various groups.
- Collaborated with fellow volunteers on special projects to enhance overall garden appearance and functionality.
- Educated clients on the importance of proper nutrition and provided guidance for making healthier food choices.
Buffalo Wild Wings
Server and Cashier
01.2019 - 12.2020
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
AmeriCorps/Shrevecorps
AmeriCorps/Shrevecorps
05.2019 - 08.2019
Job overview
- Spread awareness about nutrition in rural areas, planted gardens, did community work, harvested and delivered vegetables to families in need
Journey Kids
Sales Associate
02.2017 - 04.2017
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Nothing Bundt Cakes
Guest Service Representative
05.2016 - 12.2020
Job overview
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
Education
University of Louisiana At MonroeMonroe, LA
BBA from Business Administration And Management
05.2023
University Overview
Huntington High SchoolShreveport, LA
High School Diploma
05.2015
University Overview
Skills
- Sales proficiency
- Cash Management
- Customer Service-Oriented
- Relationship Building
- Analytical Thinking
- Strategic Planning
- Educating clients
Awards
Awards
- Received a $250 scholarship from the Washington’s and Smith’s Paradise Funeral Home
- Received an academic scholarship from AmeriCorps
- Rewarded the Louisiana Volunteers Award from Shrevecorps for completing over 150 hours of community hours
Timeline
Associate Banker-ME
JPMorgan Chase Bank
05.2023 - Current
AT&T Retail Sales Consultant
AT&T
09.2021 - 12.2022
Volunteer
AmeriCorps/Shrevecorps
06.2021 - 08.2021
AmeriCorps/Shrevecorps
AmeriCorps/Shrevecorps
05.2019 - 08.2019
Server and Cashier
Buffalo Wild Wings
01.2019 - 12.2020
Sales Associate
Journey Kids
02.2017 - 04.2017
Guest Service Representative
Nothing Bundt Cakes
05.2016 - 12.2020
University of Louisiana At Monroe
BBA from Business Administration And Management
Huntington High School
High School Diploma