Eliseo Nino
Roswell,NM
Summary
Knowledgeable about customer relationship management, workflow optimization and reporting. Top-notch leader and problem-solver looking for career advancement as a Customer Experience Coordinator.
Overview
5
5
years of professional experience
Work History
Customer Experience Coordinator
Marshalls
11.2018 - 12.2023
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Identified areas of improvement in customer service processes, implementing effective solutions to optimize performance.
- Trained staff on operating procedures and company services.
- Helped customers understand return policies and processed items.
- Developed strong relationships with key clients, fostering loyalty and enhancing brand reputation.
- Proven ability to learn quickly and adapt to new situations.
Education
Certificate - Phlebotmy
Eastern New Mexico University - Roswell
Roswell, NM05.2023
Skills
- Cash Handling
- Retail Operations
- Refund handling
- Staff training/development
- Merchandise Restocking
Languages
Spanish
Native or Bilingual
Timeline
Customer Experience Coordinator
Marshalls
11.2018 - 12.2023
Certificate - Phlebotmy
Eastern New Mexico University - Roswell
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