Elisha Dawson
Houston,TX
Summary
Self-motivated and highly organized professional experienced in team management, operational eand process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.
Overview
7
7
years of professional experience
Work History
Associate Director-In Home Sales
AT&T
10.2020 - Current
- Supervise sales and support staff, including responsibility for hiring, training, developing, disciplining and contributing to decision making regarding discharge of subordinate employees.
- Conduct presentations both verbally and written to senior leadership around planning, forecasting, and budgeting.
- Oversee inventory and compliance of subordinates including expenses, permits and documentation is per policy and procedure, as well as fleet vehicle management responsibilities.
- Interact with other departments and vendors to resolve issues and develop strategic plans.
- Enhanced employee performance through targeted training programs and regular feedback sessions, resulting in higher productivity levels.
- Led multiple teams to top in market results.
Retail Store Manager
AT&T
05.2018 - 09.2020
- Oversaw store operations, managed and developed teams.
- Oversaw all aspects involved in the daily operation of a retail store. From merchandising and product launches to meeting and exceeding sales objectives.
- Collaborated with key stakeholders on initiatives beyond store walls.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Led multiple locations to top in market results.
Retail Sales Consultant
AT&T
08.2017 - 04.2018
- Personalized solutions based on customer needs to exceed sales targets.
- Made outbound calls to existing and potential customers.
- Trained new employees on store policies, procedures, and best practices for superior customer service.
Education
Bachelor of Science - Industrial Engineering
University of Louisiana At Lafayette
Lafayette, LA12.2016
Skills
- Planning, Analytical, and Problem-solving skills
- Strategic Leadership
- Team Collaboration
- Advanced Microsoft Office skills
Timeline
Associate Director-In Home Sales
AT&T
10.2020 - Current
Retail Store Manager
AT&T
05.2018 - 09.2020
Retail Sales Consultant
AT&T
08.2017 - 04.2018
Bachelor of Science - Industrial Engineering
University of Louisiana At Lafayette
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