Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Kitchen Director
Chick-fil-A Restaurants
05.2022 - Current
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
Financial Director
Chick-fil-A
05.2022 - Current
Conducted billing, month-end, waste audits and inventory counts.
Assisted with recruiting, interviewing and hiring new employees.
Analyzed financial data regarding product performance
Introduced tools and process improvements to mitigate loss and drive operational growth.
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Implemented effective inventory control systems to reduce food spoilage and waste.
Barista Shift Lead
Chance of sno
11.2021 - 05.2022
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cleaned counters, machines, and utensils daily.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Sales Associate
Helzberg Diamonds
08.2021 - 11.2021
Greeted customers, helped locate merchandise, and suggested suitable options.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Prioritized helping customers over completing other routine tasks in store.
Used in-store system to locate inventory and place special orders for customers.
Material Handler
Lafferty Equipment Manufacturing, LLC
05.2020 - 05.2021
Used hand-held scanners and physical logs to accurately track item movements.
Transported inventory items to appropriate locations.
Kept storage areas organized, clean, and secure to fully protect company assets.
Packed items into appropriate containers for shipment.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
Performed cycle counts and inventory control to accurately track product levels.
Attached identifying tags to containers to mark with identifying shipping information.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Assembled pallets and crates for secure transportation of materials.
Lawn Technician
JSM lawncare inc, Elisha
05.2019 - 07.2019
Provided expert lawn care, mulching, and trimming around walks, walls, and flower beds.
Removed weeds, hazards, and debris from common pathways to improve usability.
Used trimmers for grounds maintenance, brush clearing, and thinning.
Developed lasting customer relationships and grew network over time.
Maintained and serviced lawn care equipment to enhance longevity.
Education
Associate of Science - Computer And Information Sciences
Ozarks Technical Community College
Springfield, MO
05.2026
High School Diploma -
The Arkansas School For Mathematics
Hot Springs, AR
05.2021
Skills
Problem Solving
Leadership
Teamwork
Mentoring
Charismatic Leadership
Critical Thinking
Verbal and Written Communication
Cost Control
Equipment Maintenance
Customer Service
Safe Food Handling
Health Code Compliance
Certification
ServSafe certified, 8-25-2023
Timeline
Financial Director
Chick-fil-A
05.2022 - Current
Kitchen Director
Chick-fil-A Restaurants
05.2022 - Current
Barista Shift Lead
Chance of sno
11.2021 - 05.2022
Sales Associate
Helzberg Diamonds
08.2021 - 11.2021
Material Handler
Lafferty Equipment Manufacturing, LLC
05.2020 - 05.2021
Lawn Technician
JSM lawncare inc, Elisha
05.2019 - 07.2019
Associate of Science - Computer And Information Sciences