Elisha Henderson
Waterford
Summary
A dedicated administrative professional with over 15 years of experience. Proactive and goal-oriented with a strong emphasis on time management and problem solving. Proficient in legal knowledge and database management. Leveraged Microsoft Office proficiency and strong communication to enhance operational efficiency. Ability to demonstrate expertise in streamlining processes, significantly improving project completion rates, and fostering positive relationships across teams.
Overview
17
17
years of professional experience
Work History
Sales Associate
Dollar Tree
Orchard Lake, Michigan
11.2025 - Current
- Assisted customers with product selection, ensuring a positive shopping experience.
- Maintained store organization and cleanliness to enhance visual merchandising efforts.
- Operated cash register, accurately processing transactions and managing cash flow.
- Implemented promotional displays, increasing customer engagement and sales opportunities.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Clerical Specialist
State of Michigan- Department of Corrections
Troy, MI
04.2014 - 04.2026
- Prepared and maintained accurate court records for filing.
- Answered inquiries from public and legal professionals.
- Developed scheduling procedures to ensure timely completion of projects.
- Maintained confidential files, prepared court orders.
- Managed calendars and scheduled hearings.
- Database training and management.
- Typing speed of 50+ wpm.
- Utilized various software and tools to streamline processes and optimize performance.
Clerical Support Specialist
Oakland Community College
Farmington Hills, MI
09.2009 - 08.2013
- Delivered outstanding service to customers during in-person interactions and phone communications.
- Organized and verified meeting times for accuracy.
- Data entry management.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Report preparation and analysis.
Education
Bachelor of Science - Criminal Justice
Central State University
Wilberforce, OH05-2023
Associate of Applied Science - Mental Health
Oakland Community College
Bloomfield Hills, MI08-2013
Skills
- Managing complex schedules
- Drafting/filing legal documents
- High ethical standards
- Inventory/Database Management
- Strong verbal and written communication
- Database management training
- Microsoft Office proficiency
- Accounts Payable knowledge
- Expense reporting
- Report preparation
- Teamwork and collaboration
- Problem-solving skills
Timeline
Sales Associate
Dollar Tree
11.2025 - Current
Clerical Specialist
State of Michigan- Department of Corrections
04.2014 - 04.2026
Clerical Support Specialist
Oakland Community College
09.2009 - 08.2013
Bachelor of Science - Criminal Justice
Central State University
Associate of Applied Science - Mental Health
Oakland Community College