Elisha Johnsen
Summary
Dedicated Multi-Unit, High Volume General Store Manager with more than 15 years in store management. Highly effective leader that coaches my team to create a guest-centric environment and drive top-line sales growth utilizing organic selling techniques and operational excellence.
Overview
21
21
years of professional experience
Work History
General Manager
My Eye Dr.
10.2024 - 07.2025
- Headcount of 2 full-time Physicians, 2 full-time Opthalmic Technicians and 6 full-time office staff.
- Shrink -3% YOY
- Increased sales volume 14% PTD
Store Manager
Big Lots
02.2023 - 02.2024
- Headcount of 4 full-time managers and 15-20 part-time associates.
- Took an underperforming store to +6% YOY in 8 months, primarily through staffing.
- Shrink -1.5% YOY
Multi-Unit General Manager
Soma Intimates
03.2016 - 09.2022
- Ran two stores with a total headcount of 3 full-time Assistant Managers, 6 part-time Sales Leads and 20-30 part-time Sales Associates.
- Increased sales YOY throughout my tenure with decreased shrink results with the last year being +7% in sales and -1.3% in shrink.
- Successfully motivated staff in two stores through an unprecedented labor shortage without losing anyone.
General Manager
Ulta Beauty
02.2014 - 04.2016
- Oversaw and lead new store opening process including hiring 60 associates.
- Managed staff of 20-25 sales associates (30-35 during Holiday), 4 team leaders and 4 assistant managers.
- Sales results +25% YOY for 2015
- Shrink results -1.7% YOY for 2015
Store Manager
Bath & Body Works
09.2004 - 02.2014
- Managed staff of 1 assistant manager, 2 team leaders and 15-25 sales associates (40-50 during Holiday).
- Sales results +16% YOY for 2013
- Shrink results - 1.5% YOY for 2013
Education
Associate of Arts - Computers/Accounting
Bucks County College
Newtown, PAAssociate of Arts - Computers/Accounting
Florida State College at Jacksonville
Jacksonville, FLSkills
- Servant leader
- Strong business acumen
- P&L oversight
- Full-cycle performance management process
- Exceptional communication skills
- Strong vendor relations
- Talent recruitment
- Empowers high-performing sales teams
- Excellent ability to coach and develop top talent
- Scheduling, Right People, Right Place, Right Time
- Payroll management
- Customer loyalty and retention
- NPS leader
- Eye for detail merchandiser
- Goal-oriented
- Highly organized
Timeline
General Manager
My Eye Dr.
10.2024 - 07.2025
Store Manager
Big Lots
02.2023 - 02.2024
Multi-Unit General Manager
Soma Intimates
03.2016 - 09.2022
General Manager
Ulta Beauty
02.2014 - 04.2016
Store Manager
Bath & Body Works
09.2004 - 02.2014
Associate of Arts - Computers/Accounting
Florida State College at Jacksonville
Associate of Arts - Computers/Accounting
Bucks County College
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