Skilled at performing research and managing requests, as well as gathering information, setting up accounts and putting together statements. Superior work ethic with firm grasp of related processes and drive to satisfy all client needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Document Controller
Halliburton Energy Services
Carrollton, Texas
03.2023 - 08.2025
Organized and maintained document control systems for engineering projects.
Utilized specialized software applications related to the job role.
Managed document processes through scanning, filing and transmitting while following all standard procedures.
Ensured all documentation is stored securely in line with data protection regulations.
Maintained accurate and up-to-date inventory records.
Participated in physical inventory counts to keep information accurate and current.
Escrow Assistant
First American
Irving, Texas
01.2021 - 02.2022
Verified and organized incoming documents for compliance with regulations.
Collaborated with team members to streamline escrow operations efficiently.
Reviewed files, records and other documents to obtain information or respond to requests.
Reviewed title reports to ensure accuracy of information before closing.
Mortage Document Specialist
Iron Mountain Information Management
Dallas, Texas
03.2020 - 01.2021
Organized and maintained document filing systems for efficient retrieval and storage.
Reviewed and edited documents for accuracy and compliance with company standards.
Processed incoming and outgoing documents using electronic management systems.
Conducted regular audits of documentation to ensure integrity and completeness.
Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
Claims Administrator
Dimont and Associates
Plano, Texas
11.2018 - 02.2020
Maintained organized records of claims for easy access and reference.
Responded to inquiries regarding claims status and provided timely updates.
Processed incoming claims, including data entry into the system.
Maintained accurate documentation of all claim activities in accordance with company policies.
Legal Assistant
U.S. Small Business Admin - Office Of Disaster Assistance
Fort Worth, Texas
10.2017 - 03.2018
Assisted in the review of application materials for completeness and accuracy.
Proofread drafts of legal documents for accuracy in grammar and punctuation.
Ensured that all paperwork was properly filed according to established procedures.
Assisted with document production and deposition preparation.
Property Preservation Specialist
Nationstar Mortgage DBA Mr. Cooper
Irving, Texas
06.2013 - 05.2017
Coordinated maintenance activities with contractors to ensure timely repairs and services.
Oversaw security measures, including lock changes and board-ups on vacant properties.
Provided excellent customer service while communicating with vendors, contractors and clients via phone or email correspondence.
Maintained records of all activities related to property preservation work orders.
Organized and coordinated bid requests, bids, contracts, and invoices.
Education
High School Diploma -
Irving High School
Irving, TX
05-1996
Skills
Document management
Compliance verification
Data entry
Records auditing
Process optimization
Customer service
Certification
Adjuster License
References
References available upon request.
Timeline
Document Controller
Halliburton Energy Services
03.2023 - 08.2025
Escrow Assistant
First American
01.2021 - 02.2022
Mortage Document Specialist
Iron Mountain Information Management
03.2020 - 01.2021
Claims Administrator
Dimont and Associates
11.2018 - 02.2020
Legal Assistant
U.S. Small Business Admin - Office Of Disaster Assistance