Elisha Tenkeh Afoseh
Student
Halifax,NS
Summary
Highly motivated sales associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Strong verbal and written communication with experience in working with people from diverse backgrounds, age and culture. Experts in computer utilization and problem solving.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Warehouse Associate
Intelcom Express
Halifax, NS
03.2022 - 06.2022
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Operated box or straight trucks and cargo vans.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
Sales Associate
Douala Electronic Shop
Douala
01.2020 - 08.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Processed product returns and assisted customers with other selections.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new and potential customers.
Sales Associate
Super U Clothing Shop
Douala, Littoral
06.2018 - 12.2019
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Recommended accessories and complementary purchases to boost revenue.
- Answered customer questions about sizing, accessories and merchandise care.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
Education
Bachelor of Commerce - Business Economics
Saint Mary's University
923 Robie Street, Halifax NS, Canada 09.2021 - Current
Skills
Excellent people skills
Exceptional customer service
Multi-tasking strength
Problem-solving skills
Sales training
Cash register operation
Sales expertise
Product and service sales
Client Service
Team Player
Proficient with Microsoft Word, PowerPoint, Excel, and Access
Timeline
Warehouse Associate
Intelcom Express
03.2022 - 06.2022
Bachelor of Commerce - Business Economics
Saint Mary's University
09.2021 - Current
Sales Associate
Douala Electronic Shop
01.2020 - 08.2021
Sales Associate
Super U Clothing Shop
06.2018 - 12.2019