Elisia Nevarez
El Cajon,CA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
13
13
years of professional experience
Work History
Food Runner
BJ's Restaurant & Brewhouse
04.2017 - 03.2020
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
Parts Delivery Driver
O'Reilly Auto Parts
12.2014 - 10.2015
- Pulled parts off store shelves to fill customer orders.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Checked parts computer for stock items and initiated special orders.
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
Cashiers/Sales Associate
Crocs Shoes
05.2010 - 09.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier and Delivery Driver
Little Caesars Pizza
04.2007 - 05.2009
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Granite Hills High School
El Cajon, CA06.2008
Skills
- Time Management
- Special Orders
- Cleaning and Sanitizing
- Issue Escalation
- Food Preparation
- Cash Handling
- Exceptional Communicator
- Customer Service and Assistance
- Inventory Control
- Prioritizing Calls
- Merchandise Upselling
Timeline
Food Runner
BJ's Restaurant & Brewhouse
04.2017 - 03.2020
Parts Delivery Driver
O'Reilly Auto Parts
12.2014 - 10.2015
Cashiers/Sales Associate
Crocs Shoes
05.2010 - 09.2014
Cashier and Delivery Driver
Little Caesars Pizza
04.2007 - 05.2009
High School Diploma -
Granite Hills High School
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