Elisia A. Smith
Euless,TX
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
13
13
years of professional experience
Work History
Retail Store Manager
AT&T Mobility - Corporate Retail
09.2016 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Facilitated smooth collaboration between departments through clear communication channels.
CATERING/Marketing Manager
McAlister's Deli
07.2011 - 09.2016
- Managed social media accounts for optimal audience engagement and increased online presence.
- Cultivated warm relationships with regular customers.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Education
Associate of Applied Science - Human Resources Management
Dallas College
Dallas, TXSkills
- Project management
- Performance management
- HR policies and procedures
- Benefits and compensation management
- Strategic planning
- Verbal and written communication
Timeline
Retail Store Manager
AT&T Mobility - Corporate Retail
09.2016 - Current
CATERING/Marketing Manager
McAlister's Deli
07.2011 - 09.2016
Associate of Applied Science - Human Resources Management
Dallas College
Similar Profiles
Ndidiamaka IbeNdidiamaka Ibe
Retail Sales Consultant at AT&T Mobility - Corporate RetailRetail Sales Consultant at AT&T Mobility - Corporate Retail
Vanesa CortezVanesa Cortez
Retail Store Manager at AT&T Mobility - Corporate RetailRetail Store Manager at AT&T Mobility - Corporate Retail
Matthew CrawfordMatthew Crawford
Director, Corporate Sales at Urban Mobility Ltd., Corporate Bell DealershipDirector, Corporate Sales at Urban Mobility Ltd., Corporate Bell Dealership