Summary
Overview
Work History
Education
Skills
Timeline
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Elissa Arends

Marysvill,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Sales Consultant

Victra
11.2015 - Current
  • Responded to telephone and in-person requests for information.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Contributed to team objectives in fast-paced environment.
  • Trained new employees on customer service, money handling and organizing strategies.

Sales Consultant

Smart Wireless
06.2014 - 10.2015
  • Maximized customer retention by resolving issues quickly.
  • Followed up with existing customers to provide additional support and address concerns.
  • Provided sales and customer service assistance to walk-in traffic
  • Kept detailed records of daily activities through online customer database.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Grocery Team Member

Albretson
05.2010 - 05.2014
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

High School Diploma -

Lake Stevens High School
Lake Stevens, WA
06-2012

Skills

  • Project coordination
  • Client relationship management
  • Effective objection resolution
  • Goal-oriented planning
  • Effective time management
  • Proficient in task organization

Timeline

Sales Consultant

Victra
11.2015 - Current

Sales Consultant

Smart Wireless
06.2014 - 10.2015

Grocery Team Member

Albretson
05.2010 - 05.2014

High School Diploma -

Lake Stevens High School

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Elissa Arends