Elissa Macias
North Mankato,USA
Summary
Current Masters of Business Administration student with a strong foundation in healthcare administration and business management. Experienced in customer service, medical reception, and data management. Proficient in medical terminology, healthcare operations, and organizational leadership, ready to contribute strategic value to dynamic organizations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator
Mayo Clinic Health System
Mankato, USA
11.2024 - Current
- Provide administrative assistance to patient care units and healthcare teams by managing patient records, scheduling, and order management within the electronic health record (EHR) system.
- Monitor and maintained inventory of medical and office supplies, ensuring timely ordering and availability to support patient care needs.
- Communicate effectively with patients, visitors, and staff to ensure smooth care coordination.
- Serve as a resource for healthcare team members on facility resources and procedures.
- Utilize problem-solving skills to address issues and improve team efficiency.
- Participate in continuous improvement efforts and professional development
Medical Receptionist/Surgery Scheduler
Ophthalmology Associates
Mankato, USA
05.2022 - 11.2024
- Answered phone calls and messages for 3 Ophthalmologist medical facility, scheduling appointments, and handling patient inquiries
- Streamlined scheduling and registration, improving efficiency and reducing wait times
- Developed billing and insurance verification procedures
- Enhanced surgery scheduling, contributing to operational smoothness
- Worked effectively in fast-paced environments
Education
MBA -
Minnesota State University, Mankato
Mankato, MN12-2026
Bachelor of Science - Healthcare Administration, Business Administration
Minnesota State University
Mankato, MN12.2024
Skills
- Organized
- Time Management
- Communication
- Problem-Solving
- EMR Systems
- Medical Terminology
- Team leadership
- Financial management
Certification
- CPR/First Aid, 08/01/23
- Certified Patient Service Specialist (CPSS), 04/01/27
- Certified Eyecare Professional (CEP), 04/01/24
Languages
Spanish, Native or Bilingual
Coreknowledge
- Medical Terminology
- Interpersonal Helping Skills
- Principles of Management
- Intercultural Communication
- Intro to Social Statistics
- Health Care Delivery U.S.
- Business Statistics
- Introduction to Epidemiology
- Business Finance
Timeline
Health Unit Coordinator
Mayo Clinic Health System
11.2024 - Current
Medical Receptionist/Surgery Scheduler
Ophthalmology Associates
05.2022 - 11.2024
MBA -
Minnesota State University, Mankato
Bachelor of Science - Healthcare Administration, Business Administration
Minnesota State University
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