Elissa Montoya
Albuquerque,New Mexico
Summary
Experienced with customer service, teamwork, and developed strong interpersonal and multitasking skills in high-paced restaurant environment. Proven ability to manage customer interactions and maintain service efficiency. Seeking to transition into new field, leveraging versatile skills in communication and task management.
Overview
3
3
years of professional experience
Work History
Restaurant Team Member
Panera Bread
Albuquerque, NM
01.2024 - Current
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Operated cash register efficiently, processing orders and transactions accurately.
- Assisted in food preparation, adhering to safety and quality standards.
- Trained new employees on operational procedures and customer service protocols.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Church Volunteer
Rio Grande Baptist Church
Albuquerque, NM
11.2022 - Current
- Volunteered at church-sponsored outreach events, providing polite, friendly representation.
- Maintained church grounds to upkeep clean, safe and tidy presentation.
- Helped with special events such as Vacation Bible School to coordinate resources, spaces, and schedules.
- Managed inventory of church supplies to ensure availability for all activities.
- Ran soundbooth, set up microphones and recording. Vmix.
Volunteer
New Mexico State Fair
Albuquerque, NM
09.2023 - 09.2023
- Collaborated with team members to distribute materials and manage crowd flow efficiently.
- Learned safety protocols and adhered to guidelines while working in high-traffic areas.
- Adapted quickly to changing tasks during busy event periods, demonstrating flexibility and reliability.
- Supported promotional activities, engaging attendees and distributing information about events.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
High School Diploma -
Home School
Albuquerque, NMSkills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking orders
- Cash handling expertise
- Guest experiences
Timeline
Restaurant Team Member
Panera Bread
01.2024 - Current
Volunteer
New Mexico State Fair
09.2023 - 09.2023
Church Volunteer
Rio Grande Baptist Church
11.2022 - Current
High School Diploma -
Home School