Open To Work
Elissa Perry
Lowell,IN
Work Preference
Summary
Dedicated professional with a proactive approach and quick learning ability. Strong work ethic complemented by effective communication skills. Committed to contributing to team success and supporting organizational objectives.
Overview
14
14
years of professional experience
Work History
Guest service team member and trainer
Pilot Travel Center
Hebron, Indiana
01.2023 - Current
- Handled customer inquiries and complaints with professionalism, resolving issues quickly to maintain satisfaction.
- Cultivated relationships with customers to enhance satisfaction and loyalty, contributing to repeat business.
- Worked with public and professional drivers, handling cash and corporate accounts to ensure accurate transactions.
Home Health Aide
Help At Home
Schererville, Indiana
08.2022 - 07.2023
- Assisted clients with activities of daily living and medication management, fostering patient independence.
- Monitored and reported clients' vital signs and physical or mental condition.
- Modified care plans to address clients' changing needs and preferences.
- Enhanced clients' health and well-being through tailored in-home care plans.
Regional Recruiter- State of Indiana/ Adjutant General's Office
Hoosier Youth Challenge Academy
Knightstown, Indiana
10.2011 - 09.2018
- Led recruitment efforts for at-risk youth ages 15-19 in northern Indiana for para-military program initiated by the National Guard, successfully connecting youth with alternative support.
- Established and maintained partnerships with high schools, juvenile facilities, probation officers, and Department of Children and Family Services to enhance recruitment outreach.
- Evaluated and selected potential candidates for the program.
- Recruited and reviewed 150 applications every 5-12 months with the start of new classes.
- Successfully maintained and graduated the majority of accepted applicants in the program from the region.
- Managed recruitment and training of adult mentors, providing essential support for cadets post-graduation to ensure successful transitions.
- Coordinated travel for weekly meetings in 38 counties.
- Highly skilled in running informational meetings that involved probation officers, Judges and prosecutors trying to find alternative programs for troubled young adults.
- Highly skilled in being able to adapt to the communication needs of the audience.
- Operated para-military program initiated by National Guard.
Education
Bachelor's degree - Criminal Justice
Westwood College
Denver, Colorado05.2011
Certified Nurse Assistant -
South Suburban College
South Holland, Illinois10.1992
Skills
- Client assessment and feedback analysis
- Cash handling and financial processing
- Event coordination and public speaking
- Verbal and written communication
- Audience adaptation and interpersonal skills
- Relationship and personnel management
- Time management and administrative skills
- Community networking and customer relationship management
- Data entry proficiency
- Detail orientation
References
Upon request
Leadership Volunteer
Auxiliary Member President, Lake Dalecarlia Fire Department, In charge of 10 plus auxiliary members., Mission is to support the fire department and its firefighters as needed which includes various fundraising., Successfully starting new relationships with organizations and residents within the community.
Awards Recognition
- Recognized by the Hoosier Youth Challenge Academy/ State of Indiana for highest retention rates of Cadets.
- Several recognition letters given by employees at Pilot Travel Center.
Additional Information
i have a gap in my employment from when I worked for the State of Indiana. I was involved in a vehicle accident during work. it had left me with some physical issues for a few years. I since then have had a few surgeries that allowed me to return to work.
Timeline
Guest service team member and trainer
Pilot Travel Center
01.2023 - Current
Home Health Aide
Help At Home
08.2022 - 07.2023
Regional Recruiter- State of Indiana/ Adjutant General's Office
Hoosier Youth Challenge Academy
10.2011 - 09.2018
Bachelor's degree - Criminal Justice
Westwood College
Certified Nurse Assistant -
South Suburban College