Elissa Taylor
Fort Worth
Summary
Proven Customer Service Associate at Lowe's, adept in relationship building and computer skills, enhanced team productivity by fostering effective communication. Achieved positive outcomes in customer satisfaction and sales targets through exemplary problem resolution and teamwork. Excelled in maintaining high product knowledge and efficient inventory management, contributing to superior customer support and service.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
years of professional experience
Work History
Customer Service
Lowe's
05.2024 - 05.2025
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Skilled at working independently and collaboratively in a team environment.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Increased team productivity with effective communication and coordination of tasks.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Retail Associate
We Can Foundation
04.2023 - 05.2023
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
Education
Associate of Science - Biological Science
Tarrant County College
Fort Worth, TX12-2025
High School Diploma -
Pearland High School
Pearland, TX05-2023
Skills
- Customer service
- Problem-solving
- Attention to detail
- Computer skills
- Relationship building
- Calm under pressure
- Multitasking Abilities
- Microsoft office
- Work prioritization
- Product sales
- Teamwork and collaboration
- Warehouse management
Languages
English
Native or Bilingual
Interests
- Adventure Travel
- Drone Piloting
- Photography
- Drawing and Painting
- Creative Writing
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
Customer Service
Lowe's
05.2024 - 05.2025
Retail Associate
We Can Foundation
04.2023 - 05.2023
Associate of Science - Biological Science
Tarrant County College
High School Diploma -
Pearland High School
Similar Profiles
Roghan AshmeadeRoghan Ashmeade
Assistant Store Merchandising Manager at Lowe'sAssistant Store Merchandising Manager at Lowe's
Zeb RichardsonZeb Richardson
Pro Sales Manager at Lowe'sPro Sales Manager at Lowe's
Patricia RushingPatricia Rushing
Sales Associate at Lowe'sSales Associate at Lowe's
Abdulla ShafieAbdulla Shafie
Front Desk Personal at Plant fitnessFront Desk Personal at Plant fitness
Jose Alonso GuerreroJose Alonso Guerrero
Roofing Foreman at Refugio PerezRoofing Foreman at Refugio Perez