Elissa Tubergen
Mebane,NC
Summary
Passionate social worker with knowledge, experience and understanding of client systems of all sizes, from individuals, families, groups, organizations to community settings. Adept at building relationships with students, clients and patients from diverse backgrounds. Advocate for utilizing a strengths-based approach to assist patients with building coping mechanisms to address life challenges. Committed to providing services to strengthen home, school and medical partnerships. Collaborative and analytical with the ability to communicate information and idea concisely in written and verbal formats.
Overview
7
7
years of professional experience
Work History
Strategic Medical Social Worker
Fresenius Medical Care
05.2024 - Current
- Complete initial, quarterly, and annual Comprehensive Assessments, KDQOL (Kidney Disease Quality of Life) surveys, HRSN (Health related social needs assessment, GAD-7, PAM/CKCC, PHQ-2, PHQ-9 and depression screener followup screeners on all patients according to CMS regulatory standard.
- Participate in QAI monthly, for Home therapies and in clinic, to determine root cause analysis in problem areas of missed/no show treatments, eligible patients active transplant waitlisted, advance directives, depression screeners, and patient KDQOL scores. Address areas of concerns based upon findings and implement solutions.
- Maintains a caseload of 120 + patients amongst Carolina Dialysis Orange, Carolina Dialysis Mebane, Compass at Hawfields SNF and currently providing coverage for Siler City.
- Knowledge in Home Therapy modalities as well as in center hemodialysis. Participate with RN, RD to ensure patient meets adequacy. Collaborate with KCA for patients transitioning from in center to home.
- Basic knowledge of Medicaid, Emergency medicaid and Medicare, American Kidney Fund. Collaboration with IC to ensure patient coverage and affordability. Collaboration with DSS when necessary.
- Follow patient hospitalizations and collaborate with hospital case managers for discharge needs upon returning to the dialysis clinic, SNF or elsewhere. Document post-hospitalization updates upon discharge.
- Participate and collaborate with IDT (Nephrologist, RD and RN) in patient Plan of Care to ensure individualized treatment.
- Place transplant referrals for eligible patients at appropriate hospitals and follow up with patients, transplant coordinators, and nephrologists. Follow patient through the evaluation process until successfully transplanted.
- Conduct transplant assessment every 90 days on every patient.
- Connect patients with community resources, ensuring access to essential services such as housing, healthcare, prescriptions assistance, financial assistance, vocational rehabilitation and food.
- Provide supportive counseling, end of life discussions and crisis intervention services to address urgent concerns related to mental health, substance abuse, or domestic violence issues. Place appropriate referrals and provide resources.
- Practice cultural competence through ongoing professional development opportunities, providing culturally sensitive services to diverse patient populations.
- Participate in weekly IDT meeting with clinic manager to identify fluid, anemia and behavioral concerns.
- Participate in bi-weekly Social work lunch and learns zoom meetings.
Airbnb Owner/Host & Property Manager
Self Employed
01.2022 - 04.2024
- Managed day to day business operations.
- Generated revenues yearly and effectively capitalized on industry growth.
- Monitored market conditions to set accurate tenant/guest pricing and monitored emerging real estate trends.
- Established foundational processes for business operations.
- Conducted target market research to discover guest needs and increase sales and profit margins.
- Adhered to Airbnb policy changes and made necessary adjustments to maintain overall success.
- Assessed damaged materials and hired and managed contractors.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions..
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
School-Based Therapist
Renaissance Wellness Services, LLC- Pittsboro, NC
08.2021 - 02.2022
- Conducted intake assessments and utilized the DSM-V for diagnosing mental health disorders, to qualify clients for necessary services.
- Collaborated with clients, parents, school personnel and medical care providers to create a holistic treatment plan with the aim of helping student shift unproductive behaviors and manage stressors more effectively.
- Provided one-on-one therapy with adolescents needing help in dealing with emotional disorders and/or difficulties in familial, peer or school related relationships.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification utilizing evidence based practices.
- Coordinated program referrals for community-based resources.
- Connected clients to additional services when appropriate.
- Evaluated student progress regularly using standardized measures, adjusting treatment plans as needed based on continuous improvement efforts.
- Developed strong rapport with students by actively listening and empathizing with their concerns, fostering trust in therapeutic relationships.
- Consulted with teachers and parents to gain in-depth understanding of students.
- Completed required documentation and reports for compliance and treatment planning.
Clinical Social Worker Intern
UNC Hospital Hillsborough Campus
08.2019 - 03.2020
- Conducted clinical biopsychosocial assessments, CAGE screenings, and utilized various patient specific screening tools to identify underlying issues contributing to client barriers.
- Implemented social, emotional, behavioral short-term and long-term goals in collaboration with the patients.
- Participated in CAP IDT rounds and complex care meetings to ensure continuity of patient care.
- Reviewed medical records and collaborated with physicians and health care interdisciplinary team members.
- Helped patients and their families transition from the hospital to their next phase of care, ensuring safe and efficient discharge.
- Advocated for clients'' needs within various systems, ensuring access to appropriate resources, referrals and services.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Participated in clinical supervision to maintain professional development.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of clinical social work.
- Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
- Collaborated with healthcare providers to drive continuity of care.
School Social Work Intern
Cedar Ridge High School
08.2018 - 05.2019
- Provided counseling, education, life-skills training and case management services to a diverse student population.
- Guided students towards productive behaviors through modeled reasoning, problem analysis, and creative strategizing.
- Collaborated with support service team to implement interventions and to discuss student progress.
- Recognized and assisted students in areas of concern such as food and hygiene.
- Provided one-on-one individual counseling for High school age students.
- Mediated conflicts, encouraging and supporting parents and teachers to identify and resolve educational issues.
- Participated in staff development and in-service training programs to enhance knowledge and skills.
- Developed strong rapport with students through empathetic listening and open communication, fostering trusting relationships conducive to growth.
- Participated in ongoing professional development to stay informed of current trends and best practices in school social work.
- Maintained confidentiality and ethical standards in all interactions with students, families, and colleagues.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Education
Certified RRCA Level 1 Run Coach
03.2023
Master of Science - Social Work
North Carolina State University
05.2020
Bachelor of Science - Psychology/Counseling
Crown College
07.2018
Skills
- Experience working with patients/clients of all ages
- Case Management
- Psychosocial and mental health assessments
- Treatment Planning
- Knowledge of service standards and regulatory standards
- DSM-V knowledge
- Client advocacy
- Strengths-based solution-focused therapy and evidenced based practices
- Crisis Intervention
- Individual, family and group counseling
- Problem resolution
- Interdisciplinary Collaboration
- Anxiety management
- Clinical documentation
- Depression treatment
- Multicultural competence
- Behavioral health
- Discharge planning
- Psychosocial assessment
- Substance abuse counseling
- Social history intake procedures
- Educating families
- Coordinating services
- Team collaborating
- Electronic medical record software
- Heartsaver first aid CPR AED (first aid CPR AED)
- Infection control
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Active listening
- Adaptability and flexibility
- Decision-making
- Verbal and written communication
Timeline
Strategic Medical Social Worker
Fresenius Medical Care
05.2024 - Current
Airbnb Owner/Host & Property Manager
Self Employed
01.2022 - 04.2024
School-Based Therapist
Renaissance Wellness Services, LLC- Pittsboro, NC
08.2021 - 02.2022
Clinical Social Worker Intern
UNC Hospital Hillsborough Campus
08.2019 - 03.2020
School Social Work Intern
Cedar Ridge High School
08.2018 - 05.2019
Bachelor of Science - Psychology/Counseling
Crown College
Certified RRCA Level 1 Run Coach
Master of Science - Social Work
North Carolina State University
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