MAKAYLA SMITH
Noblesville,IN
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Medical Unit Secretary
Fresenius Medical Care Dialysis
10.2024 - Current
- Answered phone calls and messages for physician and medical facility, scheduling appointments, and handling patient inquiries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Assisted with medical coding and billing tasks.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Processed medical insurance claims and payments.
Administrative Assistant
Wilberforce University
01.2023 - 10.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Education
Bachelor of Science - Broadcast Journalism
Central State University
Wilberforce, OH05-2023
Skills
- Insurance verification
- Healthcare administration
- Scheduling appointments
- Patient registration
- Appointment coordination
- Medical transcription
- Filing
Timeline
Medical Unit Secretary
Fresenius Medical Care Dialysis
10.2024 - Current
Administrative Assistant
Wilberforce University
01.2023 - 10.2024
Bachelor of Science - Broadcast Journalism
Central State University