Elissa Wallis

Most of my time here, I ended up working day shifts by myself. I was the bartender but as the season slowed down, they decided to let me be the only front of house staff member 3 days a week. I did everything at once. Hosting, answering phones, bartending, taking tables, and expo window. Managers would step in to run food if needed.

• Delivered excellent customer service in fast-paced dining environment.
• Assisted in menu knowledge, ensuring accurate order processing and customer satisfaction.
• Collaborated with kitchen staff to coordinate timely food delivery and presentation.
• Managed cash register operations, handling transactions efficiently and accurately.
• Supported training of new team members on service protocols and standards.

Multitasking, opening doors for guests, answering phones, taking/ bagging large togo orders, taking large parties, cocktailing, making drinks fast and efficient in event crowds, problem solving.