Elissavet Pamlidou
Dedham,MA
Summary
Operations Manager dedicated to driving efficiency through analytical problem-solving and strong relationship building. Committed to delivering high-quality care plans that improve both operational flow and the customer experience.
Overview
12
12
years of professional experience
Work History
Business Operations Manager
C AND C AUTO SERVICE
North Attleboro, MA
01.2025 - Current
- Manage purchasing, sales, marketing and customer account operations efficiently.
- Schedule employees for shifts, taking into account customer traffic and employee strengths.
- Negotiate price and service with customers and vendors to decrease expenses and increase profit.
Volunteer
Jimmy Fund Walkathon
Boston, MA
10.2025 - 10.2025
- Assisted in organizing volunteer schedules, ensuring optimal staffing for various outreach activities [water station].
Occupational Therapist Assistant
Self-employeed
Greece
03.2015 - 11.2023
- Helped improve fine motor, visual perception and sensory processing skills.
- Assisted clients with daily living activities to enhance functional independence.
- Collaborated with OTs and performed assessments during treatment to determine progress according to goals.
- Promoted professional growth by attending workshops and training seminars on emerging trends in occupational therapy practice.
Personal Care Assistant
Self-employeed
Katerini, Greece
03.2021 - 06.2022
- Assisted clients with daily living activities, enhancing overall quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Medical Administrator
General Hospital
Katerini,Greece
01.2022 - 04.2022
- Achieved compliance with healthcare regulations through meticulous record-keeping and documentation practices.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Scanned and uploaded medical records into electronic medical records system.
Substitute Paraprofessional
Public School
Thessaloniki,Greece
02.2020 - 06.2020
- Adapted lesson plans to meet diverse student needs and learning styles.
- Collaborated with special education staff to implement individualized education plans (IEPs).
- Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
Volunteer
Event Coordination
Katerini,Greece
05.2017 - 09.2019
- Assisted in organizing birthday parties to improve guest enjoyment.
- Provided quality food services for events resulting in favorable reviews.
- Designed eye-catching wedding decorations that enhanced event appeal.
Occupational Therapist Assistant
Learning Centre
Alexandroupoli,Greece
11.2018 - 07.2019
- Supported patient recovery by implementing therapeutic exercises and functional activities.
- Performed assessments during treatment to determine progress according to goals.
- Promoted professional growth by attending workshops and training seminars on emerging trends in occupational therapy practice.
Barista/Kitchen Prep Cook
Beach Bar
Korinos,Greece
06.2018 - 09.2018
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Maintained food safety and sanitation standards.
- Planned menus for different events, seasons and customer requests.
Personal Care Assistant
Summer Camp
Kavala,Greece
08.2016 - 09.2016
- Provided respite care for families, allowing them the opportunity to recharge while guaranteeing their loved one received consistent quality care.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided companionship and emotional support, fostering positive relationships with disabled people.
Camp Counselor Volunteer
Summer Camp
Halkidiki,Greece
06.2016 - 07.2016
- Assisted in organizing daily schedules, enhancing camper participation and enjoyment.
- Supervised groups of children in log cabins for sleepaway camp.
- Assisted in meal preparation duties such as serving food or cleaning up after meals, ensuring efficient operations within dining facilities.
Education
Adult And Pediatric First Aid/CPR/AED -
American Red Cross
09-2025
Diploma of Education, Professional Experts - Administrative Secretary
GlobalCert
07-2023
Specialized Certificate in Special & Exclusive Ed - Education
University of The Aegean
09-2022
Certificate in Leadership & Team Development - Business
International Business Management Institute
01-2021
Vocational Training Diploma in OT Assistant - Occupational Therapy
INSTITUTE OF VACATIONAL TRAINING
Thessaloniki,Greece01-2017
Higher Diploma in Occupational Therapy - Occupational Therapy
Dequals
08-2016
International Diploma in IT Skills - Microsoft Office,Outlook,Word,Power Point,Excel
University of Cambridge International Examinations
06-2009
Skills
- Operations management
- Strategic planning
- Performance improvement
- Decision-making
- Analytical skills
- Effective communication
- Customer service
- Relationship building
Timeline
Volunteer
Jimmy Fund Walkathon
10.2025 - 10.2025
Business Operations Manager
C AND C AUTO SERVICE
01.2025 - Current
Medical Administrator
General Hospital
01.2022 - 04.2022
Personal Care Assistant
Self-employeed
03.2021 - 06.2022
Substitute Paraprofessional
Public School
02.2020 - 06.2020
Occupational Therapist Assistant
Learning Centre
11.2018 - 07.2019
Barista/Kitchen Prep Cook
Beach Bar
06.2018 - 09.2018
Volunteer
Event Coordination
05.2017 - 09.2019
Personal Care Assistant
Summer Camp
08.2016 - 09.2016
Camp Counselor Volunteer
Summer Camp
06.2016 - 07.2016
Occupational Therapist Assistant
Self-employeed
03.2015 - 11.2023
Adult And Pediatric First Aid/CPR/AED -
American Red Cross
Diploma of Education, Professional Experts - Administrative Secretary
GlobalCert
Specialized Certificate in Special & Exclusive Ed - Education
University of The Aegean
Certificate in Leadership & Team Development - Business
International Business Management Institute
Vocational Training Diploma in OT Assistant - Occupational Therapy
INSTITUTE OF VACATIONAL TRAINING
Higher Diploma in Occupational Therapy - Occupational Therapy
Dequals
International Diploma in IT Skills - Microsoft Office,Outlook,Word,Power Point,Excel
University of Cambridge International Examinations