Elisshiay Talford
Columbia,SC
Summary
Dynamic professional skilled in supervising teller operations and fostering customer satisfaction. Strong background in cross-selling bank products and training staff to uphold high standards of professionalism and ethics. Committed to driving branch initiatives for enhanced client retention.
Overview
8
8
years of professional experience
Work History
Teller Supervisor/ Vault Teller
First Community Bank
11.2024 - Current
- Supervised daily teller operations, ensuring compliance with banking regulations and policies.
- Trained new tellers on customer service protocols and operational procedures.
- Monitored cash transactions for accuracy, resolving discrepancies promptly.
- Implemented workflow improvements, enhancing efficiency in transaction processing.
- Collaborated with management on branch initiatives to enhance customer satisfaction and retention.
- Counted cash drawers and made bank deposits.
- Promoted bank's products and services by consistently cross-selling to customers.
Family Manager
Self Employed
09.2018 - 11.2024
- Coordinated daily schedules and activities to optimize family time management.
- Developed and implemented household budgets to ensure financial stability.
- Managed meal planning and preparation, focusing on nutrition and dietary preferences.
- Oversaw educational activities, fostering a supportive learning environment for children.
- Managed finances effectively with budgeting and expense tracking to achieve financial goals.
Education
Bachelor of Science -
University of Phoenix
Tempe, AZ06-2024
Skills
- Cash handling and management
- Customer engagement
- Professionalism and ethics
- Staff training and development
- Sales and Cross-selling
License
Notary Public State of South Carolina
Timeline
Teller Supervisor/ Vault Teller
First Community Bank
11.2024 - Current
Family Manager
Self Employed
09.2018 - 11.2024
Bachelor of Science -
University of Phoenix