Elissia Footman
Sumter,SC
Summary
Resourceful Store Manager highly productive in completing tasks efficiently. Possess specialized skills in inventory management, staff training, and customer service which ensure operational success. Excel at communication, leadership, and problem-solving to meet diverse challenges head-on.
Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
12
12
years of professional experience
Work History
Store Manager
Dollar General
Manning, SC
10.2020 - 11.2024
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Monitored employee performance and identified performance gaps for corrective action.
- Handling large amounts of cash
Customer Service Cashier
Circle K
Sumter, South Carolina
01.2019 - 01.2020
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Complied with all health and safety regulations while performing job duties.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Welcomed customers, offering assistance to help find store items.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
Deli Worker
Walmart
Manning, SC
05.2013 - 10.2018
- Ordered supplies as needed to maintain adequate inventory levels.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Restocked shelves with freshly prepared foods during peak hours.
Education
GED -
Fe Dubose
Manning, SC05-1999
Skills
- Hourly shift management
- Personnel development
- Promotional planning
- Store operations oversight
- Outstanding communication skills
- Flexible schedule
- Employee engagement
- Leading staff meetings
- Payroll management
Timeline
Store Manager
Dollar General
10.2020 - 11.2024
Customer Service Cashier
Circle K
01.2019 - 01.2020
Deli Worker
Walmart
05.2013 - 10.2018
GED -
Fe Dubose