Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elita Conway

East Chicago,IN

Summary

Friendly Dealer with 27-year background dealing table games while optimizing guest experience. Talented at engaging and entertaining players and quickly and accurately calculating winnings. Hardworking, loyal and available to work evening and weekend hours.

Overview

43
43
years of professional experience

Work History

Dealer/Trainer

Ameristar Casino Hotel East Chicago
East Chicago, IN
03.1997 - Current
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Managed smooth operations by efficiently paying out winnings and collecting bets.
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Participated in staff meetings regularly in order to discuss goals set forth by management team.

Manager

Lms Beauty Supply
East Chicago , IN
06.1981 - 03.1997
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Education

Cosmetology Education

Don Roberts Beauty School,East Chicago,IN
East Chicago, IN
06-1982

Business Management

Calumet College of St. Joseph
Whiting, IN

Skills

  • Quick Thinking
  • Payout abilities
  • Effective conflict resolution skills
  • Card shuffling
  • Game rules knowledge
  • Strong mathematical skills
  • Excellent customer service
  • Dealer training
  • Continuous Improvement
  • Problem-solving aptitude
  • Decision-Making
  • Professionalism
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Interpersonal Skills
  • Task Prioritization
  • Self Motivation
  • Goal Setting
  • Problem-solving abilities
  • Active Listening
  • Guest service
  • Relationship Building
  • Organizational Skills
  • Attention to Detail
  • Time management abilities
  • Multitasking
  • Reliability
  • Excellent Communication
  • Team building
  • Professional Demeanor

Timeline

Dealer/Trainer

Ameristar Casino Hotel East Chicago
03.1997 - Current

Manager

Lms Beauty Supply
06.1981 - 03.1997

Cosmetology Education

Don Roberts Beauty School,East Chicago,IN

Business Management

Calumet College of St. Joseph
Elita Conway