Victoria Palmer
CPRW
Delaware,Ohio
Summary
I am currently taking a sabbatical from resumes, and I am still happy to connect, chat, and share insights! I do work that I love, and I help others to find the same. HOW: by telling stories Every story starts and ends with people. You are this story's end, whether you become a client, connection, or just a passing friend. Here's part of my story: Jerry hired me at the college bookstore. When asked what to do with an employee struggling to perform her role, he said something I still live by to this day: "Then we find her a job in the store that's a better fit." As a resume writer, I help you to find that better fit. Regardless of why you're looking for a job, you have amazing skills and talents. I showcase those so that you can move into a job where you thrive. Carolyn took me under her wing as a production assistant at a publishing house. She taught me copy editing, proofreading, and the publishing process. Those skills gave me the ability to work from home. I continued freelance editing after that, even bouncing my crying baby in a carrier while marking up books slated for publication. Detailed editing has been in my repertoire for 15+ years. (I feel old!) I deliver both content and copy editing in any style-especially CMH and APA-for fiction, nonfiction, and medical and other professional content. I'm a single mom with 3 beautiful girls. (I might be biased.) I built my freelance business to work around us. I have migraines that make regular hours impossible, and my girls have enough going on to keep us on our toes! I work odd hours from random locations, sometimes at my desk with a child draped across the back of my chair. It's beautiful! I can honor our needs while taking care of yours.ACHIEVEMENTS, since quantified data adds to a good story: I trained under 3 award-winning resume writers and 1 of the leading experts on LinkedIn profile optimization, also earning Academy Certified Resume Writer (ACRW). I've worked with new grads and moms returning to work through C-suite executives for multibillion-dollar, global companies. Discount for anyone in an industry I haven't worked with before! I've been the primary or sole editor on at least 3 published books including one academic work in addition to a medical journal. My business has grown exclusively through referrals. Connect with me! I can't wait to share your story.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Professional Resume Writer | Federal Resumes, Transitional Resumes, LinkedIn Profiles
Self-employed
01.2020 - Current
- Helping people to discover their unique talents makes this an endlessly rewarding field! When family health concerns required more time, I shifted from a contract position to working exclusively on a free-lance basis. I started by helping family and friends, crafting tailored federal and civilian resumes. My business continues to grow beyond that through referrals, which is incredibly gratifying.
- Two of my most recent clients captured interviews for 40% to 60% of the jobs to which they applied, grossly exceeding the standard 11% call-back rate. Both landed multiple job offers and are now working in jobs that beautifully fit their personal and professional goals. Another client successfully transitioned from teaching to sales.
- Each job seeker has unique goals and strengths. I work to highlight their stories so that their strengths shine, resonating with the companies and positions that they seek. It's an honor to play a role in the professional development of such fascinating, talented individuals!
Professional Resume Writer | C-Suite Resumes, Bios, LinkedIn Profiles, & Cover Letters
Executive Resume Writing Service | Great Resumes Fast | GoldenRule Company
07.2018 - 11.2020
- My job is simple: speak with clients and discover what makes them amazing! Then comes the not-so-simple part: strategizing and designing personal marketing documents that capture attention for all the right reasons and land interviews.
- I make customized resumes, cover letter, LinkedIn profile content, and professional bios. You read that right: customized. No templates; designed to get the best results for each client.
- I get to unite analytical data with creativity to produce unique documents that help people achieve career goals, and I love it!
Professional Resume Writer | Technical Resumes, Executive Resumes, New-Grad Resumes
Talent Inc.
06.2016 - 05.2018
- Craft resumes, cover letters, and LinkedIn profiles for clients of all professions and skill levels. Provide local and international job seekers with compelling personal marketing documents. Communicate with clients, explaining resume strategy and best practices. Resolve client concerns.
- - Awarded two months out of last 13 as one of Top Ten Resume Writers across the company.
- - Regularly receive 4- and 5-star customer reviews.
Freelance Editor
Self-Employed
11.2008 - 05.2015
- Copy editing, reorganizing, and proofreading manuscripts for professors, first-time writers, and previously published authors.
Senior Team Lead | Team Development, Store Opening & Closing, Food Service Management
Target
Coral Springs, Florida
06.2011 - 08.2012
- I started with 4 challenges in running the Starbucks and Target Cafe:
- 1) LEARN the roles without training. I learned the top performers and started working with them as a barista and food service team member. I read the employment manuals for Target, Starbucks, and Pizza Hut. (Yes, I reported to 3 bosses.) I am so glad that I learn quickly!
- 2) Address PERFORMANCE ISSUES with 2 team members. Our 2 best task performers displayed critically poor customer service. A few conversations and shared shifts clarified the reasons. The first employee did not understand her actions' impact and felt unsupported. We rearranged her schedule to balance personal needs, trained additional people so others shared the most challenging shifts, and talked about specific changes to improve how she was perceived. The entire store team (and customer surveys) saw the wonderful results! The second team member was jaded by a lack of promotion. I started training him to assess inventory and to complete orders. Then I added sales training, helping him to read the sales data and to strategize sales increases. When I left this position, he was poised to take on a leadership role and was delivering superior customer service in addition to his already superior task performance.
- 3) Solve frequent STOCK ISSUES. My brain loves data and numbers, so I took a bit of time one day to study the sales data for each area. (It was even divided into individual product sales!) Then I ordered based on the data analysis, ensuring that I had a few extra of each item and additional surplus of top sellers. Then we adjusted daily production, also reducing waste. We rarely ran out of product after that.
- 4) Resolve PERPETUALLY MESSY seating areas. Easy. I set a cleaning schedule, implemented oversight whether I was there or not, and praised the team for their success. We became 1 of 2 district stores to consistently earn top customer reviews for cleanliness (and everything else) and celebrated as a team.
Production Assistant
Ignatius Press
San Francisco, California
05.2008 - 12.2009
- Learned the art of publishing including editing and proofreading according to the CMS, the publishing process from manuscript to book, and the creation and editing of indexes and citations. Reviewed copy edited works and relayed all pertinent questions to the author, inserting those corrections when they arrived.
Education
Bachelor of Arts (B.A.) - Theology/Theological Studies
Ave Maria University
01.2008
Skills
- Plain Language
- Readability
- Punctuation
Certification
- J.T. O'Donnell on Making Recruiters Come to You
- Academy Certified Resume Writer
Personal Information
- Title: Professional Resume Writer
- Marital Status: Single
Timeline
Professional Resume Writer | Federal Resumes, Transitional Resumes, LinkedIn Profiles
Self-employed
01.2020 - Current
Professional Resume Writer | C-Suite Resumes, Bios, LinkedIn Profiles, & Cover Letters
Executive Resume Writing Service | Great Resumes Fast | GoldenRule Company
07.2018 - 11.2020
Professional Resume Writer | Technical Resumes, Executive Resumes, New-Grad Resumes
Talent Inc.
06.2016 - 05.2018
Senior Team Lead | Team Development, Store Opening & Closing, Food Service Management
Target
06.2011 - 08.2012
Freelance Editor
Self-Employed
11.2008 - 05.2015
Production Assistant
Ignatius Press
05.2008 - 12.2009
Bachelor of Arts (B.A.) - Theology/Theological Studies
Ave Maria University