Eliud Njai
Salem,MA
Summary
Computer Science and Political science student with Network Tech Experience. Maintaining(Switches, Routers and using APIs).
Overview
7
7
years of professional experience
1
1
Certification
Work History
Network Technician
Boston Children's Hospital
Boston, Massachusetts
01.2019 - 01.2023
- Support users through tickets, email, phone and onsite support
- Switch configurations and maintenance
- Deployment of new Network Hardware (Switches, Wi-Fi routers etc)
- Clearpass and infoblox
- OSPF, TCP/IP troubleshooting
- Labeling and running of cables in data closets.
IT Support Technician
J.Jill
Quincy, Massachusetts
09.2017 - 01.2018
- Office switch LAN connections for new devices
- Windows configuration and installation
- Network configurations and maintenance
- Transfer of user's data from old PCs to new PCs
- Working with hypervisors and imaging tools
- Support end users through tickets.
Help Desk Technician
Partners Healthcare
Somerville, Massachusetts
04.2016 - 09.2017
- Support users through phone calls, emails and tickets
- Creating users accounts and resetting password
- Working with different departments to solve users' issues
- Imaging and troubleshooting windows PCs, laptops, printers etc.
Education
Computer Science And Political Science - Software Engineering
Salem State University
Salem, MA09-2024
Skills
- Network Support
- Help Desk
- Software Development
- Communication skills
Affiliations
- Free Diver upto 60ft.
- Soccer/football player.
- Gamer (RPGs)
Certification
- Cisco
- First Aid
- Caregiver
Languages
English
Professional
Swahili
Professional
Japanese
Elementary
Accomplishments
- Soccer Awards and Medals.
- Honor Society (University)
Timeline
Network Technician
Boston Children's Hospital
01.2019 - 01.2023
IT Support Technician
J.Jill
09.2017 - 01.2018
Help Desk Technician
Partners Healthcare
04.2016 - 09.2017
Computer Science And Political Science - Software Engineering
Salem State University