Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Accomplishments
Timeline
Generic

Eliud Njai

Salem,MA

Summary

Computer Science and Political science student with Network Tech Experience. Maintaining(Switches, Routers and using APIs).

Overview

7
7
years of professional experience
1
1
Certification

Work History

Network Technician

Boston Children's Hospital
Boston, Massachusetts
01.2019 - 01.2023
  • Support users through tickets, email, phone and onsite support
  • Switch configurations and maintenance
  • Deployment of new Network Hardware (Switches, Wi-Fi routers etc)
  • Clearpass and infoblox
  • OSPF, TCP/IP troubleshooting
  • Labeling and running of cables in data closets.

IT Support Technician

J.Jill
Quincy, Massachusetts
09.2017 - 01.2018
  • Office switch LAN connections for new devices
  • Windows configuration and installation
  • Network configurations and maintenance
  • Transfer of user's data from old PCs to new PCs
  • Working with hypervisors and imaging tools
  • Support end users through tickets.

Help Desk Technician

Partners Healthcare
Somerville, Massachusetts
04.2016 - 09.2017
  • Support users through phone calls, emails and tickets
  • Creating users accounts and resetting password
  • Working with different departments to solve users' issues
  • Imaging and troubleshooting windows PCs, laptops, printers etc.

Education

Computer Science And Political Science - Software Engineering

Salem State University
Salem, MA
09-2024

Skills

  • Network Support
  • Help Desk
  • Software Development
  • Communication skills

Affiliations

  • Free Diver upto 60ft.
  • Soccer/football player.
  • Gamer (RPGs)

Certification

  • Cisco
  • First Aid
  • Caregiver

Languages

English
Professional
Swahili
Professional
Japanese
Elementary

Accomplishments

  • Soccer Awards and Medals.
  • Honor Society (University)

Timeline

Network Technician

Boston Children's Hospital
01.2019 - 01.2023

IT Support Technician

J.Jill
09.2017 - 01.2018

Help Desk Technician

Partners Healthcare
04.2016 - 09.2017

Computer Science And Political Science - Software Engineering

Salem State University

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Eliud Njai