I am hardworking and passionate about mental health awareness with strong organizational and marketing skills. I am dedicated to helping individuals in need of mental health support.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Self Employed/Owner, Licensed Massage Therapist
Nourish Massage Therapy & Wellness Spa
05.2019 - Current
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Create and monitor all aspects of marketing, manage social media accounts and create new engaging content.
Self Employed
Sweet Eliza’s Creative Confection
06.2016 - Current
Specializing in Vegan and Gluten free baked goods.
Attend marketing and sales events such as Farmers Markets, Third Fridays and other vendor events to advertise and sell products.
Create and manage all aspects of social media, such as Facebook and Instagram to promote products and events.
Administration Assistant
First Presbyterian Church Lincoln
09.2022 - 10.2023
Oversee day to day operations of the church.
Maintenance of website and social media sites.
Recorded expenses, bill payment, maintained accounting records and payroll.
Executed record filing system to improve document organization and management.
Demonstrated exceptional adaptability when faced with shifting priorities or new assignments from management figures in real-time situations.
H & R Block
Belleville
12.2009 - 04.2010
Scheduled client appointments, filed organization, handled cash and general office duties.
Leave Management Specialist
Ministry Health Care
08.2006 - 11.2008
As a full-time Leave Management Specialist I am in charge of administering and case managing Short Term, Long Term and Family and Medical leaves for employees at six different Ministry Health Care facilities.
Marketing Specialist
Countrywide Home Loans
10.2002 - 05.2005
My primary job function was to market the Countrywide brand to local real estate agents through weekly office visits, marketing material designed exclusively for the agent by me, constant updates on file status and availability when and where their buyers need it
I established and maintained Realtor relations thus generating a constant clientele flow
I was also the first contact for the buyer, I collected and processed their qualifying information in a timely manor and forward it to the underwriter to process
Once the processing was complete I then become the liaison between the Realtor and the client updating them on the file status keeping constant communication until the loan has closed.
Customer Service and Sales Agent
AMEX
01.1999 - 01.2002
My primary responsibility was to maintain current client records with updating policy information quoting new vehicle policies in addition to severing new business through property and casualty quotes
Follow up on client leads, process payment information and issue identification cards and declaration pages
I was licensed in the state of Wisconsin for Property and Casualty Insurance.
Education
Certified Recovery Support Specialist - Mental Health Counseling
Heartland Community College
Normal, IL
12.2025
Associate of Arts - Psychology
Illinois Central College
East Peoria, IL
05.2025
Massage Therapy Program 2 year degree -
Sanford-Brown College
Collinsville, IL
08.2011
Skills
Relationship Building
Customer Engagement
Social Media Marketing
Organization, prioritizing, and multi-tasking
Marketing Strategies
Branding
Flexible and Adaptable
Customer Service
Event Coordination
Certification
Illinois Licensed Property/Casualty, Life /Health NPN 7226954
Licensed Massage Therapist, State of Illinois
Volunteer Experience
The Center for Creativity and Community Youth Outreach Volunteer, Lincoln, IL, 09/2022, 09/2023
Family Readiness Group Leader, Peoria, IL, 12/2014, 2020
Blue Star Families, Bartonville, IL, 01/2015, 2021
Peoria Christian School, Peoria, IL, 08/2016, 2021
Timeline
Administration Assistant
First Presbyterian Church Lincoln
09.2022 - 10.2023
Self Employed/Owner, Licensed Massage Therapist
Nourish Massage Therapy & Wellness Spa
05.2019 - Current
Self Employed
Sweet Eliza’s Creative Confection
06.2016 - Current
H & R Block
Belleville
12.2009 - 04.2010
Leave Management Specialist
Ministry Health Care
08.2006 - 11.2008
Marketing Specialist
Countrywide Home Loans
10.2002 - 05.2005
Customer Service and Sales Agent
AMEX
01.1999 - 01.2002
Certified Recovery Support Specialist - Mental Health Counseling
Heartland Community College
Associate of Arts - Psychology
Illinois Central College
Massage Therapy Program 2 year degree -
Sanford-Brown College
Illinois Licensed Property/Casualty, Life /Health NPN 7226954
Licensed Massage Therapist, State of Illinois
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