Eliza Brahimi
New York,NY
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Waitress
Aversano's Italian Restaurant
09.2021 - Current
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Processed orders and sent them to kitchen employees for preparation.
- Contributed to the restaurant's positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Clean and organize the restaurant to ensure customers stay at a well-maintained area.
Education
Working Towards A Masters - Criminal Justice
Pace University
New York, NY05.2027
High School Diploma -
Carmel High School
Carmel, NY06.2023
Associate of Science - Law Enforcement
Putnam Northern Westchester BOCES
Yorktown Heights, NY06.2023
Skills
- Safe Food Handling
- Payment Processing
- Upselling techniques
- Handling Complaints
- Cleanliness
- Adaptable and Flexible
- Bar terminology
- Team Collaboration
- Active Listening
- Computer Skills : POS, Adobe, Microsoft word, Excel, Powerpoint, and Python
- Calm Under Pressure
- Customer Service
Certifications
- Certified in CPR (2023)
- Certified in 9/11 Dispatch (2023)
- Received my Security Guard License (2023)
Timeline
Waitress
Aversano's Italian Restaurant
09.2021 - Current
Working Towards A Masters - Criminal Justice
Pace University
High School Diploma -
Carmel High School
Associate of Science - Law Enforcement
Putnam Northern Westchester BOCES
Similar Profiles
Jennifer CarterJennifer Carter
Server/Bartender at Aversano's Italian RestaurantServer/Bartender at Aversano's Italian Restaurant
Piper McFarlandPiper McFarland
Restaurant Server at Aversano's Italian RestaurantRestaurant Server at Aversano's Italian Restaurant
Aurorra SomesAurorra Somes
Hostess, Server, and Bartender at Lombardi's Italian RestaurantHostess, Server, and Bartender at Lombardi's Italian Restaurant
EMILY GOODMAN RN BSNEMILY GOODMAN RN BSN
RN for Student Health & Counseling Services at School of Visual ArtsRN for Student Health & Counseling Services at School of Visual Arts
Darrington Henderson IIDarrington Henderson II
Financial Wellness Consultant at KeyBankFinancial Wellness Consultant at KeyBank